Usama Sarwar

Fractional CTO and Head of Engineering with 14+ years building and leading technology organizations. Owns roadmaps, architecture, security, and delivery for concurrent products across healthcare AI, mental-health SaaS, ecommerce, and education CRM. Hands-on enough to unblock teams in Flutter, Next.js, TypeScript, Firebase, and GCP—strategic enough to align product, hiring, and reliability.

Platforms reaching 2M+ users and $10M+ commercial outcomes across 127+ production deployments. Seeking CTO / Fractional CTO / VP Engineering roles.

Fractional CTO - SupportGrove - United States · Remote · Contract / Fractional

(2026-01)

• Set company technical strategy and architecture for concurrent web + mobile products, raising platform concurrency capacity by 40%.
• Owned engineering roadmaps, hiring/mentorship of squads, and GCP/Firebase + CI/CD standards for zero-downtime releases.
• Aligned product, security, and delivery so AI prototypes reached production SaaS used in mental-health support workflows.

Fractional CTO - Uear Hearing - Lahore, Pakistan · Remote · Contract / Fractional

(2025-12)

• Defined org-wide technology architecture across public sites and internal CRM, cutting operational friction for clinic teams.
• Directed secure API/cloud backend strategy with 99.9% availability and real-time patient inquiry tracking.
• Drove technical roadmaps that accelerated patient intake response times and improved lead routing reliability.

Head of Engineering (Acting CTO) - DigiHomeo - Faisalabad, Pakistan · On-site · Contract / Fractional

(2025-10)

• Led product engineering for an AI clinical decision-support platform—roadmap, architecture, security, and delivery ownership.
• Cut chronic case documentation from 45 minutes to 10 minutes via offline-ready clinical systems and AI-assisted workflows.
• Scaled practitioner subscriptions with regional payments (JazzCash/Easypaisa) and practice-management reliability goals.

Head Information Technology Infrastructure - M.R.Consultants Pvt. Ltd. - Lahore, Pakistan · Remote

(2024-02 - 2026-09)

Full-time · 3 yrs 8 mos

• Directed multi-region IT strategy and infrastructure for education CRM portals serving agencies, staff, agents, and travelers.
• Owned reliability and security for platforms serving 10,000+ students across Pakistan, Malaysia, and the UK.
• Partnered with product and operations leaders so counselling and admissions teams shipped without downtime.

Head of Information Technology Department - M.R.Consultants Pvt. Ltd. - Lahore, Pakistan · Remote

(2023-02 - 2024-01)

• Built and led the IT department delivering CRM products (AI Counsellor, Stepabroad) on Flutter, Firebase, and Vertex AI.
• Established multi-region deployment, API integration, and security-compliance standards for global distribution.
• Defined delivery quality bars, support readiness, and stakeholder communication for education-technology releases.

Fractional CTO - ZEESHAN TEXTILE PVT LTD - Faisalabad, Pakistan · Hybrid · Contract / Fractional

(2023-10 - 2026-09)

• Owned ecommerce technology strategy for the Fouzik brand—architecture, vendors, and delivery against peak traffic.
• Directed inventory, payments, and order-management integrations to raise transaction reliability.
• Drove storefront performance and checkout conversion improvements through hands-on technical leadership.

Senior Software Engineer (AI Platforms) - Virtuans AI - Dubai, UAE · Remote · Contract

(2025-08 - 2026-03)

• Delivered AI sales-agent platforms that increased client throughput while advising on architecture trade-offs.
• Automated workflows and data pipelines that cut manual admin effort for real-estate and hospitality operators.
• Designed modular microservices suited to high-concurrency production loads and rapid iteration.

Senior Application Developer (Client Delivery) - PowerHouse - San Jose, CA, United States · Remote · Contract

(2024-05 - 2024-08)

• Delivered client Flutter/Firebase applications for law-firm operations with clear architecture ownership.
• Raised app startup speed and navigation quality via clean architecture and state-management standards.
• Coordinated US remote stakeholders on API contracts and iOS/Android release quality gates.

Master Instructor / Technical Enablement Lead - Hazza Institute of Technology (HIT) - Karachi, Pakistan · On-site · Contract

(2023-05 - 2023-08)

• Led technical enablement for Sindh university programs—Flutter, Dart, Firebase curriculum and faculty upskilling.
• Designed production-oriented architecture standards adopted across multiple public university cohorts.

Technical Trainer / Mentorship Lead - DevNation (Techstars '21) - Lahore, Pakistan · Remote · Contract

(2021-08 - 2022-11)

• Built developer enablement programs covering Flutter, Dart, and React with production architecture standards.
• Mentored engineers shipping high-performance apps with REST integrations and release discipline.

Senior Engineering Team Lead - Bytrix Technologies - Fort Myers, FL, United States · Remote · Full-time

(2021-05 - 2022-02)

• Led a distributed engineering team shipping iOS/Android products with CI/CD, Firebase/MySQL backends, and measurable launch-time gains.
• Set delivery standards (Bloc/MVVM, code review, release gates) that improved release predictability for US stakeholders.

Technical Operations Manager / IT Lead - Fozia Mother Care - Faisalabad, Pakistan · On-site · Part-time

(2012-10 - 2021-04)

• Owned clinic IT operations and automation strategy for patient records/admin workflows across 8+ years at 99.9% reliability.
• Built the operational foundation that later informed multi-clinic product and architecture decisions.

Bachelor of Science - Computer Science - COMSATS University Islamabad (2017-09 - 2021-10)