Usman Awan

Senior Full Stack Developer with nearly 6+ years of experience in software development, specializing in PHP and CodeIgniter. Adept at building robust web applications and integrating various technologies to enhance user engagement and functionality. Proven expertise in CRM development, with hands-on experience in MySQL, including complex queries, and front-end technologies such as JavaScript, jQuery, AJAX, and Bootstrap.

Skilled in Twilio for both calling and SMS services, and proficient in real-time communication using Pusher and Firebase. Experienced in WhatsApp Business API integration and familiar with the MVC pattern. Committed to delivering high-quality software solutions while continuously exploring innovative technologies, including ChatGPT fine-tuning and chatbot integration, as well as API development for mobile applications.

Software Developer - HMK Leads Call Center - Rawalpindi

(2025-01)

Developed a comprehensive Call Center CRM using CodeIgniter 3, PHP, MySQL, Bootstrap, JavaScript, and REST APIs to manage sales, leads, employee attendance, users, and operational performance.

• Built interactive dashboards, reports, charts, and performance tracking modules for monitoring sales and overall call center productivity.
• Integrated attendance machines via APIs to fetch and display employee attendance data in the CRM in near real-time.
• Implemented role-based access control (RBAC), user permissions, and IP-based access restrictions to ensure secure and controlled system access.
• Designed and optimized MySQL databases, backend modules, APIs, and frontend interfaces for efficient data management and reporting.
• Handled end-to-end development, including system architecture, database design, API integrations, backend/frontend development, security, reporting, and maintenance.

Senior PHP/CodeIgniter Developer - Egeeks Global - Rawalpindi

(2021-11 - 2025-06)

Led development of scalable web applications using PHP, CodeIgniter, MySQL, JavaScript, jQuery, and Bootstrap.

• Designed and optimized MySQL databases and queries for performance and scalability.
• Developed and integrated RESTful APIs, AJAX, and real-time features using Pusher.
• Integrated Twilio Voice & SMS APIs for programmatic calling, call handling, and SMS communication.
• Integrated WhatsApp Business API, Firebase, and ChatGPT to enhance customer engagement and application functionality.
• Built responsive, user-friendly interfaces with secure authentication, real-time data, and third-party integrations.
• Followed software development best practices to deliver scalable, reliable, and client-focused solutions.

PHP/CodeIgniter Developer, Android Developer, Full Stack Developer - Civic Codes ERP Solutions - Islamabad

(2020-11 - 2021-11)

Working As PHP /Codeigniter /Full Stack Developer / Android Developer AT Civic Codes ERP Solutions Islamabad.

• Good experience in MySQL database.
• More than one year of experience in PHP Framework CodeIgniter development.

Full Stack/WordPress/LMS Developer - Zillion eLearning - Islamabad

(2020-07 - 2020-11)

Work experience at Zillion eLearning as a Full Stack Developer/WordPress Developer/LMS Developer.

• Provided IT backup support at Zillion eLearning.

Software Engineering - Software Engineering - Riphah International University (2020)

FSc - Alberuni Govt Degree College (2015)

Matriculation - Tameer E Millat High School (2012)