Usman Mani

I'm very hardworker good learner and self seeker

General Worker & Optical Inspector | Getz Pharma | Sep 2025 – Present • Performed quality control and optical inspection of pharmaceutical products to ensure compliance with manufacturing standards.

• Collaborated with production teams to identify defects and maintain product integrity throughout the manufacturing process.
• Maintained accurate inspection logs and reports using standard documentation procedures.
• Upheld strict hygiene and safety protocols in a regulated pharmaceutical environment.

Customer Service

Representative (CSR) | Facon Enterprises | 2024 (2 Months) • Handled inbound customer queries, complaints, and support requests in a professional and timely manner.

• Maintained customer satisfaction by resolving issues and escalating complex cases to senior staff.
• Accurately documented customer interactions and updated records in the company database.

Sales

Person | Mojo Lab | 2023 (3 Months) • Actively engaged with walk-in customers to understand needs and recommend suitable products.

• Consistently met daily sales targets through effective communication and persuasive selling techniques.
• Assisted with inventory management, product displays, and maintaining a clean store environment

Diploma – Software Engineering APTECH Metro Stargate | 2021 – 2024 Intermediate (I.Com) – Commerce Board of Intermediate Education, Karachi | 2018 – 2020 Matriculation (SSC) – Science Board of Secondary Education, Karachi | 2017 – 2018