Usman Mateen

Detail-oriented professional with a strong foundation in software development and financial compliance operations. Committed to precision and high standards of technical execution. Skilled in Python, JavaScript, and database management, with a proven ability to deliver high-quality projects like web-based application clones.

Financial Crime Analyst - MindBridge - Lahore, Pakistan

• Executed comprehensive KYC reviews and customer due diligence (CDD) to ensure strict AML compliance.
• Analyzed complex customer profiles to identify financial crime risks, maintaining alignment with regulatory standards.
• Verified documentation with high attention to detail, resulting in improved accuracy of client records.

Customer Chat Support Agent - Lahore, Pakistan

• Provided direct, human-centric troubleshooting for high-volume customer inquiries.
• Maintained high satisfaction levels by resolving issues promptly without relying on automated bots.
• Demonstrated strong communication and conflict-resolution skills in a fast-paced environment.

Bachelor of Business and Information Technology - Business and Information Technology - Virtual University, Lahore

Intermediate of Computer Science - Computer Science - Punjab Group of Colleges, Lahore (2021 - 2023)

Matriculation - Computer Science, Mathematics, Physics - Government High School, Lahore (2021)