Usman Mehmood

Results-driven HR & Operations management Professional with 16+ years of progressive leadership across corporate HR, microfinance, and development-sector environments. Proven track record building HR infrastructure from the ground up — including end-to-end HRIS implementations, workforce analytics systems, and multi-branch operational frameworks — across organizations spanning 5 to 40+ branches. Combines strong field-level management credentials (multiple Best Branch/Area Manager awards) with strategic HR leadership, data-driven decision-making, and hands-on systems design.

Known for translating complex operational data into clear, actionable reporting for MD-level and donor stakeholders.

HOD HR at Asim Electronics (2025-11 – Present)

• Lead HR & Operations at head-of-department level across 15 branches, driving sales performance, operational excellence, and policy compliance.
• Spearheaded end-to-end HRIS implementation — vendor evaluation, procurement, configuration, and live deployment.
• Designed and Developed Policy Manual from Scratch and executed HR strategy spanning recruitment, onboarding, employee relations, and talent management.
• Own recruitment, employee relations, payroll, performance management, and succession planning enterprise-wide.
• Partner with regional and branch managers to align workforce planning with business growth targets.

HR & Operations Manager at RCG Malls (2025-01 – 2025-10)

• Procured and implemented a new HRIS system end-to-end across Faisalabad and Gojra locations.
• Designed and executed HR strategy spanning recruitment, onboarding, employee relations, and talent management.
• Managed payroll processing, compliance, and policy implementation to safeguard operational efficiency.

Area Manager at LOLC Microfinance Bank (2022-10 – 2024-03)

• Directed SAM operations across 10 branches (Gujranwala, Daska, Pasroor, Sialkot, Wazirabad, Lahore Shalimar, Muridke, Dina, Jehlum, Gujrat), overseeing 90+DPD, NPL, and WRTO portfolios.
• Delivered daily, weekly, and monthly recovery databases and closing reports to Region and Head Office.
• Supervised a 10-branch SAM team; coordinated legal litigation processes ensuring audit-readiness.

Area Manager at AGAHE Pakistan (MFI) (2021-08 – 2022-07)

• Managed Area-2 Burewala (5 branches); cascaded targets and tracked KPIs against strategic plans.
• Conducted portfolio risk analysis and maintained audit-ready documentation; delivered quarterly TNA and capacity-building trainings.

Branch Manager at NRSP Microfinance Bank (2019-12 – 2021-08)

• Led full branch operations toward outreach and profitability goals, including disbursements, collections, and client screening.

Branch Manager at Rural Community Development Programme (RCDP) (2018-07 – 2019-11)

• Managed branch operations and portfolio risk analysis, maintaining loan appraisal quality standards.

Program Officer / PMU In-Charge at HHRD (2015-10 – 2018-02)

• Led a 40-field-office program across 14 districts in 4 provinces; ensured compliance with policy manuals and SOPs.
• Managed budget, cost control, and coordination with international partner HHRD USA — grant management equivalent.

Field Manager at DAMEN Support Program (MFI) (2014-05 – 2015-10)

• Managed field operations including disbursements, collections, and client engagement; cascaded targets and productivity tracking.

District Project Manager at Women Development Program (NGO) (2012-02 – 2014-01)

• Managed district-level Microfinance & Enterprise Development Project; oversaw district HR, Finance, and Admin functions.

Social Organizer – SLBAP Project at Punjab Rural Support Program (2007-10 – 2011-12)

• Managed Microfinance & Enterprise Development Project; oversaw district HR, Finance, and Admin functions.

B.Com – Punjab University (2006)

FSc (Pre-Medical) – BISE Faisalabad (2003)

Matriculation (2001)