Usman Rafiq

Computer Science professional with an MCS and hands-on experience in healthcare surveillance, IT-enabled operational monitoring, data management, reporting, and technology-based workflows. Skilled in Python, SQL, data analysis, machine learning, Pandas, NumPy, Scikit-learn, data visualization, NLP, Google Sheets, Microsoft SharePoint, and basic web/API development. Experienced in collecting, validating, analyzing, and reporting operational data across DHQ and THQ hospitals, with additional knowledge of telecom analytics and network data.

Surveillance Assistant at Health & Population Department, Government of Punjab (2026-05 – Present)

• Conduct surveillance across DHQ and THQ hospitals for operational compliance and departmental requirements.
• Monitor CCTV surveillance for SOP compliance and identify issues requiring follow-up.
• Track SPP staff and consultant attendance, daily attendance, absenteeism, and consultant deployment.
• Monitor IPD, Laboratory, X-Ray, OT, Emergency/Trauma, and Dialysis service functionality and availability.
• Track emergency/trauma attendance, patient referrals, vacancies, and BAS absenteeism for surveillance reporting.
• Conduct random calls and video inspections with hospital management/DMS to verify operational conditions.
• Monitor equipment, packed equipment, and Main Store activities and maintain surveillance records.
• Maintain duty rosters, attendance, inspection, and operational data using Google Sheets and Microsoft SharePoint.

Master of Computer Science in Computer Science – The Islamia University of Bahawalpur

Bachelor of Computer Science in Computer Science – The Islamia University of Bahawalpur