QA Lead / Automation Manager - Jet2 Travel Technologies Pvt. Ltd. - Pune, India
(2023-10 - 2026-03)
Aviation & Travel
- Spearheaded the integration of GitHub Copilot and LLM-assisted script generation into the automated testing workflow, boosting engineering velocity by 30% and significantly reducing manual code-review cycle times.
- Implemented AI Static Analysis tools for early bug detection in automation test suites and applied Automated Risk Prediction models to intelligently prioritize regression testing, cutting critical-path cycle times by 25%.
- Led and mentored a 6-member cross-functional QA team across parallel high-revenue portfolios (Indulgent Escapes and Business Travel Suite), establishing a zero-defect production release standard.
- Engineered real-time QA analytics dashboards and strategic OKR/KPI reporting frameworks for senior leadership, delivering visibility into defect density trends and deployment readiness.
- Introduced and standardized structured Test Charter preparations for exploratory testing sessions, enhancing system test coverage visibility and alignment across multi-squad architectures.
- Drove Low-Level Design (LLD) implementation for API Integration Test (APIT) automation, architecting component-level frameworks, data flow diagrams, and interface contracts prior to framework builds.
- Managed contract preparations and stakeholder approvals for major QA deliverables, drafting test scope definitions, acceptance criteria, and sign-off documentations with UK-based Product Owners.
- Handled Azure DevOps project lifecycle management, orchestrating comprehensive test plans, sprint backlogs, release pipelines, and CI/CD gate approvals to guarantee stable deployments.
- Architected a comprehensive end-to-end test strategy for Kafka-based Aircraft Change Events, securing absolute data integrity and seamless event propagation across scalable microservices.
- Developed a robust REST-Assured API automation framework featuring JSON/XML Schema validation, securing core booking services and enabling Shift-Left API testing starting from sprint day one.
- Directed automated smoke test suites and Quality Gates within Azure DevOps CI/CD pipelines to serve as release blockers, drastically minimizing production rollbacks and release cycle overhead.
- Championed Prompt Engineering for SDET teams, enabling engineers to utilize Generative AI models for synthetic test data generation, real-time log summarization, and exploratory test case mapping.
Senior Associate — QA Lead - Cognizant Technology Solutions - Pune, India
(2021-10 - 2023-09)
BFSI
- Engineered high-coverage, scalable automation suites for critical Loan Securitisation (LSS), banking, and mortgage modules using the Bounty Framework (Java/TestNG) and custom Selenium-Java with Cucumber BDD. Developed structured automation covering core transaction flows, loan processing logic, and user-facing workflows for Credit Suisse, ensuring 100% adherence to global regulatory standards.
- Leveraged Agentic AI log analysis to detect recurring defect patterns in test failures, reducing Root Cause Analysis (RCA) time by 35% on complex, distributed securitisation workflows.
- Handled end-to-end security testing for digital banking platforms as an integrated component of each release cycle. Executed targeted vulnerability validations including Cross-Site Scripting (XSS), SQL Injection, OAuth 2.0 authentication mechanisms, and JWT token validation to secure high-risk financial data.
- Validated highly complex financial workflows across distributed BFSI systems using advanced SQL-based backend data validation. Constructed complex queries to perform data mapping checks and verified that transaction records, account balances, and regulatory audit trails matched expected states following automated test executions.
- Validated GraphQL and REST API responses alongside rigorous schema-level verifications across financial services integrations, maintaining data integrity at scale.
- Implemented a comprehensive Risk-Based Testing strategy tightly aligned with the compliance risk matrix, reducing manual regression efforts by 35% and optimizing test execution cycles without compromising high-risk financial flows.
- Managed end-to-end project tracking, sprint planning, and artifact management using JIRA. Created and maintained technical test plans, real-time defect dashboards, release reports, and comprehensive traceability matrices.
- Led and mentored a 5-person QA team through high-pressure release windows. Managed all UK-based stakeholder communications, delivering formal risk assessments, Go/No-Go release recommendations, and QA compliance reports required for regulatory financial audits.
Module Lead / Sr. Automation Engineer - Johnson Controls (JCI) - Pune, India
(2015-06 - 2021-08)
IoT & Building Automation. (Transitioned from Contractor at Pegasus Info-Corp to Full-Time Employee) * Promoted to Module Lead following successful delivery of the Mobile Access Portal (MAP) Gateway automation framework
- Designed, built, and deployed a highly scalable, custom Selenium-Java automation framework from scratch for the Mobile Access Portal (MAP) Gateway. Established robust core coding standards, framework design patterns, and Page Object Models (POM) adopted site-wide across the QA organization.
- Formulated a comprehensive hardware-in-the-loop (HIL) testing approach for smart building automation systems. Conducted extensive end-to-end functional and integration validation for IoT-enabled smart HVAC controllers (including TUC, PEAK, and Legacy systems), guaranteeing precise firmware-to-software behavior, BACnet/Modbus protocol validation, and data telemetry synchronization across 70+ device types.
- Spearheaded cloud-based testing strategies utilizing cloud infrastructure to execute parallel, cross-browser, and cross-platform automation suites at scale. Validated edge-to-cloud data ingestion pipelines, cloud security protocols, and end-to-end cloud transformation workflows for the VERASYS cloud platform, reducing manual regression efforts by 40% and enabling robust continuous delivery (CI/CD) pipelines.
- Applied advanced log analysis and diagnostic techniques to capture and analyze complex firmware-software synchronization defects, dramatically boosting defect identification speed within embedded system test cycles.
- Managed end-to-end project tracking, defect life cycle management, and test reporting via JIRA. Programmed and maintained live dashboards tracking test execution velocity, defect aging metrics, and key performance criteria required for senior stakeholder release sign-off approvals.
- Mentored and upskilled junior SDETs through structured code reviews, automated framework deep-dives, and pair programming sessions. Successfully expanded team test automation coverage by 60% while standardizing engineering best practices across the engineering group.
Senior Software Test Engineer - Nayamode Solutions - Mumbai, India
(2014-01 - 2015-05)
Mobile Apps, CRM & CMS
- Architected and executed automated regression testing suites using Selenium WebDriver and Java for enterprise Content Management Systems (CMS) and CRM web applications. Established robust UI test scripts to validate dynamic web layouts, content publishing workflows, and cross-browser application compatibility.
- Engineered comprehensive non-functional testing strategies using Apache JMeter to evaluate application stability under load. Designed high-concurrency load scenarios, simulated real-world user traffic spikes for global event portals, monitored server-side response time thresholds, and diagnosed performance bottlenecks to optimize infrastructure limits.
- Validated hybrid mobile and web-based applications for tier-one Microsoft Global Events (including TechReady, MGX, and CEO Summit), maintaining strict quality benchmarks to achieve zero critical defects in production across all high-visibility events.
- Performed rigorous UI, UX, and native app validation across physical Android/iOS devices alongside simulators. Checked real-time CMS-to-mobile data synchronization integrity, network interruption behaviour, and local caching functionality.
- Managed the full lifecycle of test cases, defect logging, and sprint health metrics using JIRA throughout the development lifecycle. Partnered closely with engineering squads to resolve blockers early and deliver clean release reports for project stakeholders.
Software Test Engineer - Puretech Internet Pvt. Ltd. - Mumbai, India
(2011-02 - 2013-12)
Web & CMS
- Authored, maintained, and executed highly structured, comprehensive manual and automated test cases covering end-to-end user journeys, functional workflows, and complex business logic for enterprise platforms.
- Validated core Salesforce CRM integrations alongside enterprise Content Management Systems (CMS), verifying data field mapping, customer object records, lead capture validation, and third-party API synchronization workflows.
- Developed and maintained baseline functional test automation scripts utilizing QTP (QuickTest Professional) / UFT (Unified Functional Testing). Programmed descriptive programming paths and checked object repositories to automate regression suites for stable web platforms.
- Delivered end-to-end functional validation for the Anand Group of Industries web platforms, ensuring 100% functional accuracy of CMS publishing workflows, responsive layouts, and cross-browser application compatibility.
- Managed the end-to-end defect lifecycle by identifying, triaging, and tracking high-priority software bugs early in the delivery cycle. Partnered closely with design and development teams to execute detailed UI/UX quality assessments and responsive cross-device layout verifications.
