Wajeeha Fatima

Customer-focused professional with strong communication and problem-solving skills. Seeking a customer dealing position where I can utilize my experience in customer service, admissions calls, and office coordination to enhance customer satisfaction and contribute to organizational success.

Customer Service Representative (Admission Calls) at Al Hamd College (2025-10 – 2025-12)

• Handled admission and inquiry calls professionally.
• Coordinated with customers and ensured timely responses.
• Maintained a polite and helpful attitude to ensure customer satisfaction.

Customer Dealing / Admission Support at Concordia College (2025-08 – 2025-09)

• Managed student data and responded to parent inquiries.
• Provided clear and accurate information regarding admissions.
• Delivered excellent customer service and follow-up support.

Office Management & Customer Coordination at Peace Lyceum School (2025-01 – 2025-04)

• Coordinated with parents regarding student matters.
• Managed fees, attendance, and records efficiently.
• Prepared schedules, tests, and reports.

Teacher & Paper Checker (Customer Interaction Role) at Liazon Groups of Sciences (2022-01 – 2025-12)

• Maintained professional communication with students and staff.
• Managed assessments and provided constructive feedback.

Intern – Computer Operator at Allied School of Sciences (2025-06 – 2025-07)

• Managed records using MS Office.
• Performed data entry and daily office tasks accurately.

Teacher at Horizon Institute of Sciences (2020-08 – 2021-06)

• Communicated effectively with students.
• Maintained a supportive and engaging environment.

BS in Psychology – Virtual University of Pakistan (2023)

FSc in Pre-Medical – Govt. Graduate College for Women, Township Lahore (2021 – 2023)

Matric in Science – Govt. New Model High School, Faisalabad (2019 – 2021)