Venture Capitalist and Analyst at Self Employed (2019-01 – Present)
- Analyzing historical data to identify areas of improvement or growth opportunities.
- Identifying risks associated with investments by conducting thorough due diligence investigations.
- Developing financial analysis reports
- Evaluating financial and operational performance to determine possible remedies.
Senior Executive, Account Management at Yunus Fan Dubai Warehouse (2014-11 – 2019-12)
- Managed key accounts, ensuring seamless communication and high client satisfaction.
- Handled sales order management using ERP and CRM systems (Siebel) to track orders, contracts, and customer interactions.
- Owned contract renewals and negotiations to retain existing customers and drive revenue.
- Resolved client concerns efficiently, escalating issues to senior management when necessary.
- Worked closely with project teams to track progress and identify potential challenges before they impacted delivery.
- Developed strategies for cross-selling and upselling, leading to increased sales from existing clients.
- Gathered and analyzed client feedback to enhance service quality and product offerings.
Senior Executive, Account Management at Du-Telecom (2010-05 – 2014-10)
- Managed key accounts, ensuring seamless communication and high client satisfaction.
- Handled sales order management using ERP and CRM systems (Siebel) to track orders, contracts, and customer interactions.
- Owned contract renewals and negotiations to retain existing customers and drive revenue.
- Resolved client concerns efficiently, escalating issues to senior management when necessary.
- Worked closely with project teams to track progress and identify potential challenges before they impacted delivery.
- Developed strategies for cross-selling and upselling, leading to increased sales from existing clients.
- Gathered and analyzed client feedback to enhance service quality and product offerings.
Personal Financial Advisor at Barclays Bank Dubai (2008-05 – 2010-10)
- Managed key accounts, ensuring seamless communication and high client satisfaction.
- Handled sales order management using ERP and CRM systems (Siebel) to track orders, contracts, and customer interactions.
- Owned contract renewals and negotiations to retain existing customers and drive revenue.
- Resolved client concerns efficiently, escalating issues to senior management when necessary.
- Worked closely with project teams to track progress and identify potential challenges before they impacted delivery.
- Developed strategies for cross-selling and upselling, leading to increased sales from existing clients.
- Gathered and analyzed client feedback to enhance service quality and product offerings.
Account Manager/Senior Merchandiser (Knitwear Garments) at Textile Buying Houses (SRS, Peach Tree and Indus Apparel) + Masood Textiles, Ammar Textiles (1994-09 – 2006-01)
- Managed accounts for global apparel brands, including Nike, Gap, Levi's, DKNY, Sketchers and many more
- Led a team of merchandisers to meet sales targets and ensure timely order fulfillment.
- Conducted pricing and costing analysis for new designs, ensuring profitability.
- Coordinated with production teams to align deliveries with client expectations.
- Oversaw pre-production approvals, ensuring compliance with buyer requirements.
- Maintained consistent online communication with buyers for order tracking and updates.
