Waleed Afzal

A supply chain professional with more than 3 years of experience in various roles and departments, looking to further my growth in a challenging environment.

E-Commerce Assistant - Vapes Direct

(2023-04)

• Managed undelivered shipments and coordinated with relevant teams for resolution.
• Performed racking and stacking of inventory items.
• Processed Purchase Orders (POs) and goods received records.
• Maintained inventory records and stock accuracy.
• Handled order confirmations and customer order processing.
• Generated order bills and invoices.
• Managed e-commerce platform store creation, ordering, and inventory updates.
• Performed daily operational and administrative tasks as assigned.

Station Office - Daraz.pk

(2021-12 - 2023-04)

• Handled customer and seller queries, complaints, and return requests.
• Managed inbound and outbound vendor packages.
• Prepared daily reports in Microsoft Excel and Google Sheets for inbound, outbound, customer-collected, and return-to-vendor (RTV) packages.
• Performed sortation of customer collection point packages.
• Assisted with new seller sign-ups and provided training on operational processes.
• Maintained hub-related operational and essential data records.
• Managed daily backlog reports for returns and processed delivery failed and return-to-vendor packages.

B.com - University of Sargodha (2019)

I.com - Rawalpindi Board (2016)

Matric - Rawalpindi Board (2014)