Waqas Hayan

Experienced travel planner, known for handling complex itineraries, providing exceptional service, and solving issues to ensure client satisfaction and business success. Strong knowledge of destinations and to create personalized, budget-friendly travel plans. Committed to making travel smooth and enjoyable, with a focus on maintaining high standards throughout the journey.

Sales Executive at Aalishaan Travel & Tours

• Worked as a sales executive for international tours, designing customized travel packages based on client needs and preferences.
• Organized complete travel experiences from start to finish, including flights, accommodation, transportation, and guided activities.
• Delivered excellent customer service by understanding client requirements and suggesting the most suitable travel options.
• Ensured compliance with company procedures for documentation, ticketing, refunds, exchanges, and reissues, while maintaining accuracy in all bookings.
• Reconfirmed reservations and coordinated with airlines, hotels, and suppliers to guarantee smooth travel arrangements.
• Collaborated effectively as a team member while also handling individual clients independently.
• Provided travelers with essential information, travel documents, and holiday materials to enhance their overall experience.
• Successfully managed ton of travel cases, building strong client relationships and ensuring repeat business.

M.A in Islamiat