Waqas Yousaf

A dynamic and results-oriented professional with over 4+ years of experience in the aviation industry, specializing in operations, customer services, cargo sales, audit conduction, and cargo administration. I have a proven track record of driving revenue growth, improving operational efficiency, and leading successful projects, including achieving RA3 certification. I excel in customer service, communication, leadership, problem-solving, team management, and am known for being a quick learner, goal-oriented, and a self-starter.

My keen ability to adapt to changing environments, collaborate across teams, and think strategically has been instrumental in my success. I am passionate about workforce planning and development, innovation, and attention to detail. I am seeking to leverage my expertise to drive success in a challenging role.

Eager to contribute to a dynamic team and propel the company's growth in a fast-paced environment.

Senior Cargo Assistant - Sialkot International Airport - Sialkot, Punjab, Pakistan

(2022-07)

• Supervised daily cargo operations including acceptance, build-up, ULD planning, and documentation in compliance with airline SOPs, RA3, DGR, and safety regulations.
• Managed special cargo handling for dangerous goods, perishables, valuables, and live animals, ensuring adherence to IATA and airline-specific guidelines.
• Coordinated with airline representatives, customs, ASF, bonded transporters, and warehouse teams to ensure timely cargo transfers and smooth operations.
• Maintained accurate inventory and warehouse records, managed AWBs, prepared manifests, invoices, and operational summaries.
• Conducted safety and equipment checks, enforced regulatory compliance, and resolved operational issues or discrepancies.
• Implemented process improvements to enhance efficiency, reduce turnaround times, and support cost-effective resource management.
• Provided administrative support including reporting, communication with clients, and maintaining audit-ready documentation.

BS - Software Engineering - University of Management and Technology, Sialkot (2016 - 2020)