Warda Azam
Remote Client Support | Customer Success | Virtual Assistant
Talent
PKMember since July 10, 2026
Customer SupportCustomer SuccessCRMEmail & Chat SupportTelephone SupportComplaint ResolutionAppointment SchedulingData EntryMicrosoft OfficePayment ProcessingCalendar ManagementAdministrative SupportTime ManagementCommunication
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Customer SupportCustomer SuccessCRMEmail & Chat SupportTelephone Support
About
Results-driven customer support professional with experience managing client relationships, bookings, CRM systems, payment processing, complaint resolution and administration in a busy healthcare and aesthetics environment. Adept at delivering outstanding customer experiences through phone, email and chat support. Seeking a UK remote Client Support or Customer Service position.
Experience
Centre Manager - 3D Lifestyle Managing
- Managed daily centre operations and ensured exceptional customer service.
- Scheduled consultations and treatment appointments while managing calendars.
- Handled customer enquiries via phone and in person, resolving issues promptly.
- Maintained accurate customer records using CRM software.
- Processed payments, managed cash handling and created payment plans.
- Followed up with clients to improve satisfaction and retention.
- Supported administrative reporting and confidential documentation.
Education
Master of Science (MSc) - Public Nutrition
Skills
Remote Client SupportCustomer SuccessVirtual Assistant
