Wasee Ullah

Experienced Restaurant and Hospitality Professional with more than 10 years of experience in restaurant operations, team leadership, customer service, sales growth, food safety, and business development. Progressed from Kitchen Team Member to Restaurant Manager at Pizza Hut Pakistan and currently serving as General Manager at Cafe Zamzama & Bakery.

General Manager - Cafe Zamzama & Bakery - Quetta

(2024-01)

• Manage daily restaurant and bakery operations
• Recruit, train, and supervise staff
• Improve sales performance and customer satisfaction
• Control inventory and operational costs
• Ensure food quality and service standards

General Manager - Local Restaurant - Quetta

(2023-01 - 2024-12)

• Oversaw complete business operations
• Managed staff and customer relations
• Achieved sales and profitability targets

Kitchen Team Member → Cashier → Kitchen Supervisor → Shift Manager → Assistant Manager → Restaurant Manager - Pizza Hut Pakistan

(2014-01 - 2022-12)

Career Progression: Kitchen Team Member → Cashier → Kitchen Supervisor → Shift Manager → Assistant Manager → Restaurant Manager

• Managed restaurant operations and team performance
• Maintained customer service standards
• Handled staff scheduling, training, and supervision
• Ensured food safety and operational compliance
• Assisted in sales growth and cost control initiatives

Bachelor of Arts