Xaain Rabya
Customer-Focused Banking & Logistics Sales Professional
Talent
IslamabadMember since July 14, 2026
CommunicationCRM tool experienceCRM toolSales SupportCustomer RetentionBusiness ReportingRevenue AnalysisContract PreparationPipeline DevelopmentCustomer ServiceBusiness Documentation
·
Hire this person
Send a job offer directly to this candidate
CommunicationCRM tool experienceCRM toolSales SupportCustomer Retention
About
Results-driven professional with experience in banking services and global logistics sales support. Skilled in CRM, client retention, and business reporting. Committed to delivering measurable impact in customer-facing and commercial roles.
Experience
Service Ambassador - Alfalah Bank
(2019-05 - 2021-01)
- Delivered front-line banking services at Alfalah Bank, ensuring high-quality customer experience and issue resolution
- Acted as primary service ambassador, handling client queries and supporting branch operational efficiency
- Built strong client relationships, contributing to customer satisfaction and loyalty across service touchpoints
Sales Support Officer - DHL Global Forwarding
(2016-06 - 2018-09)
- Prepared rate proposals, quotations, and contracts to support DHL Global Forwarding's sales pipeline growth
- Conducted sales analysis and revenue reporting to drive data-informed commercial decisions
- Supported customer retention and lead identification efforts using CRM tools and structured business reporting
Education
BBA (Hons) - Marketing - Army Public College of Management Sciences (APCOMS) (2016)
Intermediate - F.Sc Pre-Medical - HITEC College (2011)
Matriculation - HITEC School (2009)
