Yanzo A.

Detail-oriented Client Support Coordinator with 2+ years of experience in client communication, issue resolution, and account coordination. Founded and led a 6-person agency at age 15, growing it to over PKR 500,000 in revenue within 7 months. Comfortable working independently across time zones, with strong written English and a track record of keeping clients satisfied and organized.

Client Relations & Sales Executive at Private Software House (2023-01 – 2023-12)

• Sold design services to Twitch/YouTube content creators, acting as primary point of contact throughout the process
• Built and maintained client relationships, ensuring high customer satisfaction
• Handled client inquiries, proposals, and order follow-ups end to end

Founder & Client Support Lead at Self-Employed | Graphic Design Agency (2023-01 – 2024-12)

• Managed a 6-person agency serving streamers and content creators, starting at age 15
• Led client acquisition, onboarding, and day-to-day coordination across the team
• Built strong client relationships that generated over PKR 500,000 in revenue in 7 months

Client Support & Sales Executive – Web Development at Midline Solutions (2024-01 – Present)

• Managed Upwork client bids and proposals for web development projects
• Ensured a smooth customer experience through timely, organized communication
• Adapted quickly to new tools and software to improve workflow efficiency

I.Com – National College

ACCA – Association of Chartered Certified Accountants (2026-08)