Zahan Tahir

Motivated and detail-oriented IT graduate with a strong foundation in web development and programming. Skilled in HTML, CSS, Python, and CMS platforms including WordPress, Shopify, and Wix. Passionate about learning new technologies and building user-friendly websites. Seeking an entry-level opportunity to apply technical skills, grow professionally, and contribute to organizational success.

CHAT-BASED SALES SPECIALIST (DISCORD, TWITCH, X) (2024-02 – 2025-02)

• Engage with customers through DMs, live chats, and comments to build trust and drive sales
• Provide quick, personalized responses and effectively handle inquiries to convert leads into customers

E-COMMERCE SPECIALIST (2025-04 – Present)

• Manage customer calls, handle inquiries, process orders, coordinate courier bookings, and product packaging
• Run and optimize Facebook & TikTok ads to drive sales and improve overall business performance

Bachelor of Information Technology in Information Technology – Virtual University of Pakistan (2022-01)

Advanced Diploma in Information Technology in Information Technology – Pak College of Computer & Business Education (2020-02 – 2021-02)

Diploma in Computer & Information Technology in Computer & Information Technology – Sindh Board of Technical Education (2017-06 – 2019-06)

Matriculation – Board of Secondary Education Karachi (2016-09)