Zahra Urooj

I am a skilled Import and Documentation Specialist with over 7 years of experience in international trade operations, logistics coordination, and import process management. Proficient in resolving documentation discrepancies, streamlining workflows, and collaborating with stakeholders to deliver accurate reports. Skilled in ensuring compliance, maintaining accuracy, and enhancing efficiency in import documentation and logistics management.

Import & Documentation Executive at International Chemplast (Pvt.) Ltd. (ICPL) (2020-09 – 2021-01)

• Coordinated import processes, managing Letters of Credit (LCs) and securing necessary shipping documentation from suppliers and customers to ensure compliance with regulations.
• Reviewed and corrected trade documents, including Proforma Invoices, Bills of Lading, Commercial Invoices, and Packing Lists, to ensure 100% accuracy and compliance for a smooth shipping process.
• Identified and resolved documentation issues, enabling smooth customs clearance and minimizing delays.
• Coordinated with shipping lines to address challenges such as vessel delays, container detention, and port demurrages.
• Worked closely with sales teams, suppliers, and customers to provide shipment updates and resolve issues promptly.
• Monitored order status and prepared weekly analysis and progress reports for management.

Import Coordinator at MRI Indenting House (2017-10 – 2019-06)

• Prepared and managed Quotations, Proforma Invoices, and Indents for local and international clients with a focus on accuracy and timeliness
• Drafted and managed communications for samples, artworks, and pre-shipment approvals, ensuring to meet deadlines.
• Maintained regular contact with clients, sharing shipment updates and addressing their concerns.
• Reviewed and updated import documents to ensure compliance with local and international trade standards.
• Collaborated with suppliers to align shipment schedules and meet documentation requirements.
• Maintained and analyzed comprehensive import and sales records, producing detailed weekly, monthly, quarterly, and annual reports for management review and strategic planning.

Office Executive – Import Department at MAJ International (2014-05 – 2017-10)

• Supported the Import Director with day-to-day import documentation and administrative tasks.
• Maintained and organized all import-related documents, coordinating with customers to gather accurate data for compliance and customs requirements.
• Provided regular updates to customers regarding order statuses and promptly resolved shipment-related queries, enhancing client satisfaction.
• Collaborated with clearing agents to track shipments and ensure timely delivery, minimizing delays and operational disruptions.
• Prepared item-wise and customer-wise sales reports to assist the department in performance analysis and planning.

CMA in Cost and Management Accounting – Institute of Cost and Management Accounting (ICMA) (2017)

Bachelors in Commerce – Govt.

Premier Girls

College, Karachi (2014)

Intermediate in Commerce – Abdullah Govt. College, Karachi (2007)

Matric in Science – Govt Girls Sec. School (Clayton Rd.), Karachi (2005)