Operations Manager at Silk Route Bazar (2025-09 – Present)
- Oversaw day-to-day operations across inventory, order processing, fulfillment, and customer support to ensure smooth end-to-end e-commerce execution.
- Coordinated with suppliers and logistics partners to maintain stock availability, improve delivery performance, and resolve shipment/quality issues.
- Implemented and maintained SOPs for receiving, storage, packing, and returns to improve consistency and operational control.
- Tracked operational KPIs (order accuracy, fulfillment timelines, stock variances) and prepared weekly performance reports for leadership.
- Led and scheduled operations staff; assigned workloads, coached team members, and enforced quality and service standards.
- Partnered with sales/marketing to align promotions with inventory capacity, pricing updates, and product availability on the website.
Business Development Officer at Evercode Lab (2024-11 – 2025-06)
- Conducted market research and competitive analysis in Web3/blockchain services to identify target segments, partners, and go-to-market opportunities.
- Built and progressed a client/partner pipeline for payment integrations, node-hosting, and blockchain advisory through targeted outreach and discovery calls.
- Supported proposal development and deal negotiation by translating client needs into clear scopes, timelines, and service packages.
- Contributed to revenue growth by advancing strategic partnerships and positioning the firm within the blockchain services ecosystem.
Research Consultant (Master's Thesis) at GBRSP & HSE University (2024-09 – 2025-04)
Project: Impact Assessment of Regional Management Strategies on Economic Outcomes of Village Agriculture Cooperatives in Gilgit-Baltistan
- Designed and conducted primary field research to assess the economic impact of regional management strategies on village-level agriculture cooperatives across Gilgit-Baltistan.
- Collected and analysed qualitative and quantitative data through structured interviews, surveys, and field visits in partnership with Gilgit-Baltistan Rural Support Programme (GBRSP).
- Delivered findings and strategic recommendations to inform cooperative management practices and rural livelihoods programming.
- Applied value chain and organisational analysis frameworks to evaluate cooperative performance across multiple GB districts.
Business Strategy Consultant (Contract) at EVDEKimi (2024-02 – 2024-05)
Project: Perspectives of the Housing Development and Renting Business in Bali
- Performed market and competitor research on Bali's housing development and rental landscape, including demand drivers, buyer/tenant segments, and preferred locations.
- Assessed pricing and rent dynamics, operating model considerations (sales/rental channels, property management), and key regulatory or compliance factors affecting feasibility and risk.
- Built scenario-based insights and strategic recommendations (positioning, target segments, and go-to-market options) to support planning and investment decisions.
- Delivered a structured report and presentation summarizing insights, assumptions, and actionable next steps for leadership.
Enterprise Development Officer at Gilgit-Baltistan Rural Support Programme (GBRSP) (2023-01 – 2023-06)
- Led community-based business identification with local stakeholders to shortlist potential entrepreneurs for livelihoods support.
- Provided enterprise development coaching (business planning, costing/pricing, basic bookkeeping, and financial planning) to selected micro/small businesses.
- Designed and facilitated training sessions on small business development and financial planning, adapting content to community needs.
- Conducted value chain analysis on high-value products (e.g., gemstones, local organic goods) and documented recommendations for market linkages and growth.
Intern at United Nations Development Program (UNDP)-GLOF (2022-09 – 2022-12)
- Part of the team to conduct study on the climate change impact on glaciers in Karakoram.
- Team member of the social mobilization to organize communities to develop plans for glacier lake outburst floods in Karakoram Mountain area.
- Conducted base line study of three of the major high-risk valleys of glaciers lake outburst flooding.
Enumerator (Socio-Economic Survey) at Aga Khan Development Network (AKDN) (2022-06 – 2022-08)
- Collected and organized socio-economic survey data using structured tools and field protocols; ensured timely stakeholder communication and scheduling.
- Compiled, cleaned, and verified data accuracy and completeness prior to entry and reporting.
- Supported research outputs used for evidence-based programming and policy development.
Data Annotator (GIS/Mapping) at TerraLabe (2019-10 – 2020-01)
- Annotated and labeled geospatial features for mapping projects, following quality standards and structured taxonomies.
- Maintained high accuracy and consistency across datasets; performed validation checks and issue flagging for rework.
- Supported basic visualization and documentation to communicate dataset readiness and coverage.
