Zain Khalid

Detail-oriented and results-driven Medical Biller with hands-on experience in claim submission, payment posting, insurance verification, denial management, and revenue cycle management. Proven ability to ensure timely reimbursements, maintain compliance, and deliver accurate billing solutions.

Back Up Team Lead - CareCloud MTBC

(2024-08)

• Oversee billing operations and ensure efficient workflow within the team.
• Handle AR follow-up, payment posting, and denial management.
• Ensure compliance with insurance guidelines and company policies.
• Provide training and support to team members to meet performance goals.

AR Caller - MTBC

(2023-08 - 2024-08)

• Managed insurance follow-up on outstanding claims.
• Addressed and resolved denied claims, performed claim corrections.
• Communicated with insurance companies to ensure timely payment resolution.

CSR - First Step Communication

(2022-01 - 2023-12)

• Worked on Mortgage Campaign.
• Handled inbound and outbound customer calls.
• Assisted customers with inquiries and provided accurate information.
• Maintained high service quality and met performance standards.

VOB Specialist - MTBC CareCloud

• Verified patient eligibility and benefits.
• Checked deductibles, co-pays, coinsurance, and authorization requirements.
• Reviewed insurance coverage details to ensure accurate billing and claim processing.

BS - English - Allama Iqbal Open University (2020-01 - 2024-12)

ICS - Allama Iqbal College Bagh AJK (2018-01 - 2020-12)