Zain Naqvi

Aviation Management graduate and NEBOSH-certified HSE Professional with experience in aviation operations, Safety Management Systems (SMS), occupational safety, and regulatory compliance. Proficient in Hazard identification, Risk mitigation, incident investigation, site inspections, and implementation of operational safety procedures within high-risk environments. Demonstrated ability to supervise teams, coordinate operations, and ensure compliance with Safety and Operational standards while promoting a strong Safety culture and service excellence.

Equipped with strong communication, leadership, and problem-solving skills to support safe, efficient, and compliant operations aligned with International aviation and workplace safety standards.

HSE Officer at BioTech Energy (Pvt) LTD. (2024-05 – 2026-01)

• Led Safety Management Systems (SMS) by systematically identifying chemical and processing hazards during biogas and biodiesel manufacturing operations.
• Executed rigorous facility inspections and monitored machinery safety, mandating 100% PPE compliance and field safety standards.
• Developed and enforced standardized Safety SOPs for high-risk zones, establishing safe work systems similar to airside compliance frameworks.
• Delivered targeted HSE Training Programs and toolbox talks to enhance the workplace safety culture and optimize Emergency Response (ERP) readiness.

Travel Agent & Consultant at Travel-O-Tourism (2023-10 – 2024-05)

• Managed high-volume international flight bookings and full travel itineraries for a diverse customer base.
• Processed complex multi-city airline ticketing and hotel reservations with a focus on maximum operational accuracy.
• Provided premium, high-touch consultation to corporate clients, improving client retention and brand loyalty.
• Leveraged professional communication to identify specific travel needs and resolve complex client issues seamlessly.

Intern at Allama Iqbal International Airport (2023-07 – 2023-09)

• Gained vital hands-on exposure to Airport Security, Baggage Handling Systems, and international Cargo operations.
• Assisted airline ground crews in passenger handling and boarding procedures under high-pressure conditions.
• Developed a solid practical understanding of aviation safety protocols and commercial terminal operations.
• Observed Air Traffic Control (ATC) functions to analyze complex ground-to-flight coordination workflows.
• Studied ramp safety environment management to understand how multi-department teams maintain seamless airport workflows.

Team Leader at Soft Tech (2022-03 – 2023-03)

• Directed a high-performing team of 20+ operations agents, establishing clear accountability and tracking daily output.
• Utilized advanced conflict resolution and professional communication skills to support a demanding UK-based clientele.
• Mentored team members on persuasive communication tactics to increase high-value customer acquisition.
• Demonstrated a results-driven leadership style, maintaining team operational efficiency and calm under pressure.

BS in Aviation Management – University of Management and Technology

FSC in Pre-Engineering – Government Boys Degree College Block no. 17

Matric in Pre-Medical – Rashid Minhas Higher Secondary School

Professional Certification in Computer Application (CCA) – TEVTA College Dg Khan

NEBOSH International General Certificate (IGC) in Occupational Health and Safety – International Safety Qualification