Branch Manager at BRIDGE Coworking Space – Pakistan (2025-10 – 2026-04)
- Manage complete branch operations, ensuring smooth daily functioning and service quality.
- Lead and supervise a team of 7 staff members across operations, administration, HR, and facility support.
- Handle HR operations including onboarding, attendance tracking, leave management, payroll inputs, and employee documentation.
- Act as branch-level HR representative, ensuring policy compliance and addressing employee concerns.
- Manage procurement activities including vendor sourcing, negotiations, purchase approvals, and inventory coordination.
- Oversee vendor management for internet services, IT support, security, housekeeping, maintenance, and utilities.
- Manage branch-level finance including expense tracking, petty cash handling, invoice verification, and coordination with head office finance.
- Support business development through client onboarding, workspace allocation, renewals, and coordination with sales teams.
- Coordinate IT and internet support to ensure uninterrupted connectivity and timely issue resolution.
- Manage client relationships, resolve issues, and maintain high client satisfaction and retention.
- Implement SOPs and improve operational workflows to enhance efficiency.
Security & Protocol Coordinator at Pakistan Software Export Board (PSEB) – MOITT (2025-03 – 2025-06)
- Coordinated end-to-end security and protocol operations for a high-profile international investment forum.
- Liaised with Police, ASF, FIA, and immigration authorities for VIP movement and delegate facilitation.
- Managed protocol compliance, documentation, route planning, and on-ground security coordination.
- Acted as liaison between government departments and event management teams.
- Delivered operations in a high-pressure, time-sensitive environment.
Divisional Lead – People Recruiting (Remote) at EU Tech Chamber – Germany (2023-08 – 2025-02)
- Led a remote recruitment and operations team of 10 professionals across Asia.
- Served as Point of Contact (POC) for European stakeholders.
- Managed people operations, reporting, quality assurance, and coordination.
- Supported recruitment initiatives and team performance management.
- Utilized digital tools for remote operations, task tracking, and reporting.
Operations Manager at Bitsol Technologies (2022-07 – 2023-08)
- Developed and executed operational strategies aligned with business objectives.
- Managed procurement, vendor negotiations, and operational KPIs.
- Led teams and optimized workflows to improve efficiency and performance.
- Ensured cost control, compliance, and timely execution of projects.
Admin Executive at Funavry Technologies (Pvt.) Ltd. (2020-12 – 2022-07)
- Managed daily office operations, administration, and procurement.
- Supervised administrative staff and coordinated facility management.
- Handled budgeting, expense tracking, and vendor coordination.
- Developed and enforced administrative SOPs and policies.
Office Manager at Proof Tech Waterproofing (2017-03 – 2020-12)
- Managed executive schedules, communications, and confidential documentation.
- Coordinated travel arrangements, meetings, and reporting.
- Supported senior leadership with administrative and operational tasks.
Customer Sales Representative at Warid Telecom (2015-05 – 2017-03)
- Managed customer inquiries, service requests, and issue resolution.
- Maintained accurate customer records and met service performance targets.
