Zia Malik

Highly dedicated and adaptable professional with over 5 years of combined experience in team supervision, civil works oversight, and maintenance complaint management at high-security and large-scale facilities, including Islamabad International Airport. Proven track record in managing operational teams, resolving technical issues, and ensuring safety compliance while maintaining excellent coordination with contractors, engineers, and stakeholders. Recognized for strong communication, problem-solving, and leadership skills, with the ability to work both independently and collaboratively in fast-paced environments.

Holds an LTV driving license and demonstrates strong driving and mobility skills for operational and supervisory tasks.

Supervisor - Civil Aviation Authority - Islamabad International Airport, Pakistan

(2019-07 - 2023-07)

• Led on-site supervision of construction and maintenance projects, ensuring compliance with safety and regulatory standards.
• Coordinated effectively with engineers, contractors, and workers to meet strict project deadlines.
• Conducted regular inspections and prepared detailed progress reports for senior management.
• Oversaw allocation of manpower, equipment, and materials to ensure optimal productivity

Complaints Attendant - Stark Industrial Solutions (Maintenance Contractor) - Islamabad International Airport, Pakistan

(2023-11 - 2024-12)

• Received and recorded maintenance complaints in the PC-based system with accuracy.
• Issued complaint passes and forwarded tasks to relevant supervisors for prompt action.
• Coordinated between operations staff and maintenance teams to ensure timely resolution of issues.
• Monitored complaint status and followed up on unresolved tasks to maintain service quality.

BS - ARTS, SOCIAL SCIENCES & PHYSICAL EDUCATION - University of Sarhad

BA - ARTS, SOCIAL SCIENCES & EDUCATION; Associate degree in physical education - University of Sarhad