Zohaib Riar

Assisted customers with routine banking services including account opening guidance, cash deposits, withdrawals, and cheque processing. Observed and supported retail banking operations to understand branch workflow, customer handling, and banking procedures. Helped maintain customer records, documentation, and verification processes in compliance with banking policies.

Intern – Research Department at United Bank Limited (UBL) (2025-07 – 2025-10)

• Assisted customers with routine banking services including account opening guidance, cash deposits, withdrawals, and cheque processing.
• Observed and supported retail banking operations to understand branch workflow, customer handling, and banking procedures.
• Helped maintain customer records, documentation, and verification processes in compliance with banking policies.
• Learned about different retail banking products such as savings accounts, current accounts, debit cards, and digital banking services.
• Coordinated with branch staff to ensure smooth customer service and efficient handling of daily banking activities.
• Gained exposure to banking software systems, transaction processing, and operational reporting.
• Assisted customers regarding internet banking, mobile banking, and ATM-related queries.

BBA in Supply Chain – SZABIST (2023-05 – 2026-05)