Zoya Pari

To obtain a responsible position in a reputable organization where I can utilize my communication, customer service, and problem-solving skills while gaining professional experience.

Telesales agent - PTCL, Karachi - Karachi

(2025-10)

• Made outbound calls to potential and existing customers to promote PTCL services.
• Explained product features, packages, and ongoing promotions.
• Achieved daily and monthly sales targets.
• Handled customer queries professionally.
• Followed call scripts and company SOPs.

Front desk officer - Dewan ishtiaq group of companies, Karachi - Karachi

(2021-12 - 2025-10)

Associates degree of arts (ADA) - University of Karachi (2024)

Intermediated (pre medical) - Inter board Karachi (2020)

Matriculation (science) - Secondary board karachi (2017)