Artwork Controller

• *Role Summary:**

The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence.

• *Key Responsibilities:**

· Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.

· Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.

· Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.

· Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.

· Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.

· Drive process improvements related to artwork development, approval workflows, and digital tools.

· Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.

· Maintain artwork issue logs and attend escalation meetings to provide updates.

· Identify inefficiencies and escalate to Hub Leads when required.

· Participate in content lock meetings to ensure stakeholder alignment.

· Manage Veraciti system-related issues and escalate appropriately.

· Suggest and implement technology solutions for artwork and labeling processes.

· Create, update, and maintain training documentation for systems and processes.

· Supervise Artwork Controllers to ensure task completion and provide support during peak periods.

· Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.

· Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.

· Track and follow up on action items from cross-functional meetings.

· Communicate project status, risks, and milestones consistently to stakeholders.

· Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.

· Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.

· Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.

· Conduct design-to-press color management assessments and feasibility consultations.

· Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.

· Address process and executional quality issues; support system and process improvements.

· Manage ad-hoc artwork-related requests and cascade process/system communications.

• *Qualifications & Experience:**

· Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field.

· 10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health, pharmaceutical, or medical device industries.

· Strong knowledge of global regulatory requirements for product labeling and packaging.

· Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.

· Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).

· Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).

· Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).

· Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.

· Six Sigma Green Belt certification or equivalent experience in continuous improvement.

· Excellent communication, problem-solving, and organizational skills.

· PMP certification or formal project management training is a plus.

• We’re grateful for your interest in joining us
• . Kindly note that only applicants whose experience and qualifications most closely align with the role will be contacted for the next steps. Thank you for your understanding!