QA Manager

We are hiring a QA Manager for an international retail technology company that is launching a new store platform across Europe. The platform combines payments, checkout, back-office operations and edge computing into a single connected system. It is being developed by in-house engineers together with external delivery partners, both onshore and offshore, and must pass integration, end-to-end, performance, security and acceptance testing before every go-live.

Requirements:

• 5+ years of experience as a QA Lead/Manager

• Solid grasp of software testing principles and best practices

• Advanced working knowledge of Atlassian tools, including Jira and Confluence

• Proven track record on global, cross-functional, enterprise-scale retail technology projects

• Experience collaborating with third-party onshore and offshore development partners

• Hands-on test automation experience, including designing, building and maintaining automated test frameworks and scripts (e.g., Selenium, Playwright, Cypress) and integrating them into CI/CD pipelines

• Strong understanding of the software development lifecycle

• Familiarity with application integration principles and standards

• Working knowledge of Agile methodology and practices

• Advanced skills in Microsoft Office tools, including Project, Visio, Word and Excel

• Experience leading local and distributed teams, including setting priorities, assigning work and tracking delivery

• Bachelor’s degree in Computer Science or a related field, or equivalent professional experience

Nice to have:

• ITIL certification

• Certified ScrumMaster (CSM) certification

• PMP certification

Responsibilities:

• Set the testing strategy, roadmap and approach for the European rollout

• Coordinate testing activities with regional product managers, in-house developers and third-party technical teams

• Define entry and exit criteria for each test phase and ensure they are met before moving on

• Track and report progress across product, integration, end-to-end, performance, security and user acceptance testing

• Deliver a weekly testing status report for the European programme

• Gather approvals from the European team and contribute to go/no-go decisions on testing and deployment

• Manage release management and version control for each test environment, including release contents, deployment windows and environment maintenance

• Keep test environments stable and ready for use, and resolve any equipment or environment blockers

• Share deployments, release notes, hotfixes and outages with leadership, partners, test leads and developers so they can plan re-testing

• Keep testing progress and environment status current in Jira

• Maintain test environment diagrams, data diagrams and other programme testing documentation

• Lead a team of Test Analysts, ensuring plans are followed, tests are executed and results are reported