Program Manager, Director at UBS (2023-03 – Present)
Lead delivery of a $25M+ global data center expansion portfolio across multi-region infrastructure and network security initiatives in a highly regulated banking environment
- Lead delivery of a $25M+ global data center expansion portfolio across multi-region infrastructure and network security initiatives in a highly regulated banking environment
- Drive execution across complex, multi-stream initiatives, aligning business and technology stakeholders across engineering, infrastructure, security and operations
- Translate strategic objectives into execution plans, ensuring alignment between IT delivery and business priorities
- Navigate ambiguity and evolving requirements, structuring delivery plans and aligning stakeholders to maintain execution momentum
- Own end-to-end delivery governance, including roadmap, prioritization, risks, dependencies and execution tracking
- Chair senior decision forums, providing transparent reporting, escalation management and actionable recommendations
- Identify and resolve cross-functional risks, bottlenecks and misalignments to ensure predictable delivery outcomes
- Lead transformation from waterfall to hybrid delivery model, improving execution speed, visibility and cross-team coordination
- Oversee portfolio financials, including budget tracking, cost control and alignment with business value and benefits realization
- Line manage and mentor Project Managers in EMEA, strengthening delivery capabilities and execution quality
- Act as a trusted advisor to senior stakeholders, supporting decision-making through structured analysis, trade-offs and execution recommendations
Global PMO Manager – IT & Network Managed Services at Ericsson (2017-06 – 2023-01)
Led delivery of large-scale IT and transformation programs across global managed services environments, coordinating multi-stream execution across Europe, North America and Asia
- Led delivery of large-scale IT and transformation programs across global managed services environments, coordinating multi-stream execution across Europe, North America and Asia
- Managed a global project management function of 40+ Project Managers, enabling delivery of 200+ annual initiatives across multiple client environments
- Defined and implemented delivery governance, operating models and execution frameworks to improve predictability, efficiency, cost optimization and business alignment
- Enabled delivery at scale by aligning demand, capacity and execution priorities across complex, matrix organizations
- Drove improvements in delivery effectiveness by embedding agile and hybrid ways of working across global teams
- Led process optimization initiatives to improve efficiency, reduce delivery cycle time and increase service quality
- Partnered with senior stakeholders and strategic vendors, providing advisory support on delivery strategy, execution risks and transformation initiatives
- Built high-performing PM community, including capability development, mentoring, succession planning and performance management
Local PMO Manager at Ericsson (2017-01 – 2017-05)
Led a local team of 30 Project Managers supporting global delivery operations across multiple concurrent programs
- Led a local team of 30 Project Managers supporting global delivery operations across multiple concurrent programs
- Owned resource allocation and capacity planning, ensuring optimal deployment of project management capability across 100+ annual initiatives
- Aligned local delivery execution with global governance and strategic priorities
- Standardized delivery practices across Agile, Waterfall and hybrid environments to improve execution consistency
- Led recruitment, onboarding and development of Project Managers, strengthening delivery capabilities within the organization
PMO Excellence Manager at Ericsson (2016-01 – 2016-12)
Supported large-scale transformation and integration of IT & Network Managed Services delivery organization
- Supported large-scale transformation and integration of IT & Network Managed Services delivery organization
- Stabilized delivery operations by strengthening governance, standards and execution frameworks
- Improved onboarding, capacity planning and delivery readiness across global PM teams
- Ensured alignment between delivery practices, organizational objectives and transformation goals
Project Portfolio Manager (Middle East) at Ericsson (2015-04 – 2016-12)
Managed a regional portfolio of customer and transformation initiatives, ensuring alignment with strategic and operational objectives
- Managed a regional portfolio of customer and transformation initiatives, ensuring alignment with strategic and operational objectives
- Provided executive-level visibility, prioritization and escalation management across the portfolio
- Led cross-functional coordination across delivery, pre-sales and transformation programs
- Acted as a trusted advisor to regional stakeholders on delivery planning, risk management and execution strategy
ICT Project Manager at Ericsson (2015-01 – 2016-12)
Delivered end-to-end customer implementation projects and managed multinational IT and network infrastructure initiatives
- Delivered end-to-end customer implementation projects
- Managed multinational IT and network infrastructure initiatives
- Led medium-size, medium-risk global projects (200+ PM hours)
- Coordinated international teams of ~20 professionals
IT Project Manager at Avon (2013-01 – 2014-12)
Led delivery of IT initiatives within EMEA Supply Chain and finance-related domains, supporting ERP systems and financial processes
- Led delivery of IT initiatives within EMEA Supply Chain and finance-related domains, supporting ERP systems and financial processes
- Worked closely with finance and business stakeholders to align system capabilities with financial reporting, planning and operational needs
- Supported implementation and optimization of ERP and financial reporting solutions, improving data quality and process efficiency
- Managed planning, budget control, risk management and vendor coordination across multiple projects
- Coordinated cross-functional teams including finance, business, and technology stakeholders
- Ensured alignment between IT delivery and business process optimization objectives
IT Project Leader at Avon (2012-01 – 2012-12)
Led internal IT initiatives including planning, budgeting and risk management
- Led internal IT initiatives including planning, budgeting and risk management
- Coordinated cross-functional and international delivery teams
Oracle Programmer at Avon (2008-05 – 2011-12)
Developed enterprise data warehouse and ERP solutions (JD Edwards), supporting financial and operational reporting
- Developed enterprise data warehouse and ERP solutions (JD Edwards), supporting financial and operational reporting
- Built data structures and reporting capabilities enabling finance and business analysis
- Supported integration of financial data across enterprise systems
ERP System Developer at BORG Automotive A/S (2007-01 – 2008-04)
Developed ERP and Oracle-based solutions supporting business operations
- Developed ERP and Oracle-based solutions supporting business operations
- Delivered system integration and business analysis support
