Packaged App Development Analyst at Accenture Sp. z o.o. (2022-07 – Present)
I work as Software Developer for a suite of web applications in debt collection services and a client financial reporting application. My main tasks are:
- Maintenance of emerging bugs.
- Developement of new features accordingly to customer's requirements on backend and frontend.
- Introducing changes in database.
- Integration of 3rd party APIs.
- Help in ticket workload estimation using Scrum methodology.
- Consistently met project deadlines by efficiently managing tasks using Agile methodologies and tools such as Jira.
Customer Service Agent at GWD Concept Sp. z o.o. (2025-12 – 2026-02)
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided professional services and support in a dynamic work environment using tools such as Zendesk.
Technical Specialist at ELKOL Sp. z o.o. (2020-10 – 2022-06)
- Developed LIDAR data visualization project using C# programming language.
- Designed mechanical drawings and machine designs using Autodesk software suite (ie. AutoCad, Inventor, Fusion360).
- Developed CAD drawings from hand sketches and site visits.
- Advised executives on IT selection, providing information regarding innovations, processes and considerations.
- Collaborated with team members to complete code projects on-time.
