Paweł Kwiatkowski

ICM Consultant & Business Systems Analyst with 9+ years of experience in sales operations, incentive compensation, and business systems. Experienced in delivering CaptivateIQ and Xactly Incent solutions for 20+ international clients across multiple industries. Specialized in business analysis, compensation plan design, Salesforce integrations, data transformation, and end-to-end ICM implementations.

ICM Consultant at Sands Partners Sp. z o.o. (2022-05 – Present)

• Led end-to-end CaptivateIQ implementation, enhancement and optimization projects for 20+ international clients.
• Designed scalable incentive compensation solutions including commission plans, quotes, territories, draw logic, SPIFFs, True-Up processes and payout calculations.
• Facilitated business discovery workshops and translated complex business requirements into scalable technical solutions while serving as Lead Consultant on selected engagements.
• Delivered Salesforce integrations, automated data transformation workflows, manual override processes and reporting solutions.
• Produced technical documentation, solution design documents, payroll reconciliation reports and end-user training materials.
• Owned the complete implementation lifecycle from Business Analysis through Configuration, UAT, Go-Live and Hypercare.

Sales Planning Specialist at UPS GLOBAL BUSINESS SERVICES (2017-02 – 2022-04)

• Supported enterprise sales planning through advanced sales data analysis and operational reporting.
• Administered Enterprise Sales Planning (ESP) and Enterprise Sales Territory Alignment (ESTA) platforms.
• Managed sales territories, customer assignments and incentive compensation data for enterprise sales operations.
• Partnered with Sales and Finance stakeholders to optimize planning processes and improve operational efficiency.
• Maintained high standards of data quality while supporting business-critical reporting processes.

Master's Degree in Administration – Angelus Silesius University of Applied Sciences in Walbrzych (2014 – 2016)

Bachelor of Engineering in Logistics – Angelus Silesius University of Applied Sciences in Walbrzych (2010 – 2014)