Program Manager

Job Title: Program Manager

Location: Ponce, Puerto Rico (On-site)

Job Description:

This role is aligned to the Ponce manufacturing site in Ponce, Puerto Rico. While preference is given to candidates based in Ponce with the ability to work on-site, qualified candidates located elsewhere in Puerto Rico will be considered, provided they are able to travel to the Ponce site at least bi-weekly.

• Fluent in Spanish and English.
• Practical experience leading and managing the execution of projects and operational initiatives within a technical or professional discipline.
• Advanced knowledge and skills in project or program management with an understanding of downstream impacts across the organization.

Roles & Responsibilities

• Provide overall program leadership and governance for MES initiatives, defining objectives, success metrics, operating cadence, and escalation paths.
• Plan, execute, and monitor MES projects from initiation through delivery, owning integrated schedules, dependencies, risks, and outcomes across cross-functional and departmental teams.
• Serve as the primary liaison between project teams, site leadership, functional partners, and vendors to ensure alignment, transparency, and timely decision-making.
• Manage financial and resource aspects of the program, including budgets, forecasts, SOW execution, vendor performance, and efficient allocation of internal resources.
• Assess complex, ambiguous project issues and develop effective resolutions to meet productivity, quality, compliance, and customer satisfaction objectives.
• Lead risk, issue, and change management activities, ensuring adoption readiness and adherence to PMO, quality, and enterprise standards.
• Provide clear, concise project status reporting and executive-level insights on progress, risks, and financials.
• Drive continuous improvement by strengthening delivery processes, tools, and consistency of execution, capturing lessons learned to improve future initiatives.