Alexandra Rosa
Esteticista
Contrata sus servicios
Solicita un presupuesto sin compromiso
Sobre mí
Soy esteticista y me apasionan el maquillaje y el cuidado de la piel. Llevo un año como esteticista, pero tengo más de 5 años de experiencia en el maquillaje. Tengo experiencia de 10+ años en servicio al cliente.
He trabajado como recepcionista en diferentes oficinas médicas en Florida y Texas. También tengo experiencia en tiendas al igual que en centro de llamadas. Tengo mi diploma en estética, y actualmente estoy comenzando mis estudios para un Bachillerato en Tecnología de Información con Concentración en Seguridad de la Información.
Experiencia
Bilingual Customer Service Rep (Full Time), Optum PR- San Juan, PR. 11/2022-03/2023
Answering phone calls for members with questions about their dental benefits, eligibility and claims. We use Genesys software for calls and ISET to look up the member’s information. Dental terminology and ADA dental codes. Work from home.
Associate (Full Time), SCIS Air Security Corporation, Dallas-Fort Worth, TX (DFW Airport) 01/2019-03/2020
Cleaning, picking up/dropping off Point Of Sales devices, updating Point Of Sales devices, cleaning headsets, delivering headsets to aircrafts, inputting and scanning all of the headsets from and to flights
Customer Service Specialist (Full Time), CMI Group - Coppell, TX 01/2018- 01/2019
Third party collector. Call debtors and get payments on debts. Live box, billing software
Customer Service Specialist (Full Time), Susie Jackson Ins Co. State Farm, Bradenton, FL 08/2016-12/2016
Answered phone calls/call clients. Billed and answered billing questions. Updated mortgagee/lienholders information.
Patient Services Rep (Full Time), MCRHS, Lawton Chiles Dental, Bradenton, FL 11/2015-07/2016
Checked in/checked out patient, billed clients and made deposits. Requested authorization for medical insurance. Open/Close facility. Answered service calls and scheduled appointments. Provided interpretation for Spanish clients.
Receptionist (Temporary Part Time), A Healthy Approach Physical Therapy, Sarasota, FL 02/2014-09/2014
Received and greeted patients upon their arrival to the office. Provided all required forms to be filled out, requested insurance card and method of identification and completed medical records. Sent billing information to our billing department, and prepared deposit slips. Made and confirmed appointments to include referral from VA clinics. Set up schedule for the next day. Translated for Spanish customers.
Educación
Education:
ITT Technical Institute
Information Technology
Some College
NUC University- Technical Division
Esthetician
August, 2021-August, 2022 GPA: 3.94
