Customer Service Representative at LinkActiv - Triple S Salud (2026-03 – Present)
- Delivered exceptional customer support through phone, email, and chat channels to resolve inquiries efficiently to providers and members of the Triple S - Blue Cross Blue Shield coverage.
- Analyzed customer feedback to identify trends and recommend improvements in the service.
Warehouse Worker at Distribution Center (DC) 6087, Walmart (2025-07 – 2026-02)
- Managed inventory levels using warehouse management system to ensure accurate stock counts.
- Collaborated with team members to streamline order picking processes, enhancing overall efficiency.
- Trained new staff on safety protocols and operational procedures for optimal performance.
- Operated material handling equipment to streamline product movement and enhance operational efficiency.
- Managed incoming shipments, ensuring accurate documentation and efficient organization within warehouse layout.
- Collaborated with team members to optimize receiving processes, reducing bottlenecks and improving workflow.
Wheelchair Agent at PrimeFlight Aviation Services (2023-11 – 2025-07)
- Assisted passengers with mobility challenges, ensuring timely and safe transportation to gates.
- Operated wheelchair equipment, adhering to safety protocols and operational guidelines.
- Collaborated with team members to streamline boarding processes for passengers requiring assistance.
- Trained new staff on proper wheelchair handling techniques and customer service standards.
Food Runner, Busser/ Bar Back at Hotel Mariott Courtyard, Isla Verde (2023-02 – 2023-11)
- Delivered food orders promptly to ensure guest satisfaction and a seamless dining experience.
- Collaborated with kitchen staff to communicate order modifications and special requests effectively.
- Maintained cleanliness and organization of service areas to enhance operational efficiency.
- Assisted in training new food runners on processes and standards for quality service delivery.
Supermarket Employee at SuperMax, Los Filtros (2022-12 – 2023-02)
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained organized and well-stocked shelves, ensuring availability of products for customers.
- Collaborated with team members to streamline store operations and improve workflow efficiency.
Sandwich Artist at Subway, Santa Rosa (2020-01 – 2022-12)
- Prepared fresh ingredients and assembled sandwiches according to customer preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient order preparation during peak hours.
Sandwich Artist at Subway, Lomas Verdes (2018-10 – 2018-12)
- Designed and prepared customized sandwich orders based on customer preferences.
- Operated food safety protocols to ensure compliance with health regulations.
