ITS Security Engineer at Alivia Health (2024-04 – Present)
- Lead enterprise cybersecurity operations in a healthcare environment, partnering with IT Operations, IAM, application teams, Compliance & Privacy, vendors, and leadership to protect critical technology services.
- Manage security and governance across Microsoft 365, Azure, Entra ID, Intune, and Microsoft Defender, with responsibility spanning identity, endpoint, cloud, and Zero Trust controls.
- Lead the vulnerability management program and coordinate remediation across servers, endpoints, applications, and infrastructure with technical owners.
- Direct security investigations and incident response, including containment, remediation, validation, and executive or stakeholder reporting.
- Develop operational procedures, technical standards, change documentation, and controls aligned with healthcare requirements and recognized security frameworks.
- Work with infrastructure teams on system hardening, patching, cloud modernization, monitoring, access controls, and operational resilience.
Security Administrator at Ponce Health Sciences University (2022-02 – 2024-04)
- Defined and executed institutional cybersecurity strategy while working across infrastructure, cloud, and IT operations to strengthen security and service resilience.
- Led security aspects of cloud migration and hybrid infrastructure initiatives and implemented NIST and CIS controls across enterprise environments.
- Managed vulnerability assessment and remediation efforts in coordination with systems and infrastructure personnel.
- Designed disaster recovery and business continuity plans to improve institutional preparedness and recovery capabilities.
Support Services Supervisor at Ponce Health Sciences University (2021-01 – 2022-02)
- Supervised IT operations and Service Desk personnel supporting multiple campuses, serving as an operational link among users, technical teams, and institutional leadership.
- Managed day-to-day service delivery, priorities, escalations, and coordination with infrastructure teams to maintain reliable technology services.
- Supported staff development and performance while ensuring work was completed according to institutional procedures and service expectations.
Systems Specialist at Ponce Health Sciences University (2019-04 – 2021-01)
- Managed server infrastructure, virtualization, enterprise systems, and patching lifecycle in support of institutional IT operations.
- Monitored enterprise systems for availability, security, and compliance and participated in troubleshooting, maintenance, and infrastructure improvements.
IT Professor at Columbia Central University (2019-01 – 2019-04)
- Delivered IT and cybersecurity instruction aligned with industry standards and practical enterprise technology requirements.
IT Manager at DynCorp International (2017-12 – 2019-01)
- Managed multi-site IT operations in a high-security environment supporting mission-critical organizational requirements.
- Oversaw technology operations and implemented MFA and identity security improvements to strengthen access to enterprise systems.
Systems Administrator at CSRA (2017-05 – 2017-12)
- Administered Microsoft Server infrastructure, supported enterprise systems, resolved vulnerabilities, and maintained operational availability.
