Dencel Rivera

Licencia de Ayudante de Perito Electricista

Customer Service Representative at LinkActiv / Menonita Vital Health Plan (2025-01 – Present)

Provide customer service to Menonita Vital Health Plan participants, assisting with benefit questions, eligibility verification, claim status, and general health plan guidance. Handle confidential information while complying with privacy regulations and delivering professional and accurate service.

Pharmaceutical Laundry Operator / Reprocessing at Aramark (Puerto Rico) (2024-01 – 2024-12)

Worked in pharmaceutical laundry and reprocessing operations, responsible for washing, handling, and packaging shoe covers and overalls used by pharmaceutical companies in Puerto Rico such as Lilly, Boston Pharmacy, and Amgen. Strictly followed sanitation procedures, contamination control, safety, and quality assurance in regulated environments.

Office Clerk (Temporary Position) at Capitol of Puerto Rico (2024-06 – 2024-07)

Verified documents, answered phone calls, prepared reports, and performed filing tasks.

Mechanical Engineering – Polytechnic University (2022-01 – 2024-01)

Electrician Assistant (Licensed Electrician Assistant Level) – Professional Technical Institution (2025-01 – 2026-02)

High School Diploma or equivalent – Colegio Discípulos de Cristo