Erieliz Carrasquillo

Bilingual professional with experience in sales, customer service, security, and caregiving. Calm under pressure, trustworthy, and skilled at turning tense situations into positive outcomes.

Sales Representative at Claro Puerto Rico (2026-03 – 2026-07)

• Advised customers on telecom plans and consistently met sales goals through persuasive, after-sales follow-up.

Security Guard at Security Company (2025-11 – 2025-12)

• Controlled facility access and responded calmly to incidents, applying established protocols.

Customer Service Associate at Caribbean Cinemas (2026-01 – 2026-03)

• Provided fast, courteous service and handled register transactions in a high-traffic environment.

Personal Caregiver at Independent Caregiving

Cared for an elderly adult with dementia/Alzheimer's, managing daily routines and family communication.

Technical Degree in Computer Assembly and Repair – Politécnico Amigó (2023-01 – 2024-12)

Certificate in Computer Skills (2023-01 – 2024-12)

Studies in Medical Billing (2022-01 – 2023-12)