Senior Associate Representative
Envía una oferta de trabajo directamente a este candidato
Professional, Bilingual, Good communication,
July 2023- Present
Management of information on medical and surgical processes.
Analysis of Medicare and Commercial
Health Care Plans.
Management of patient medical record do IPA law.
Management of CVS Health Medical
Precertification. Experience in the use of Avaya, Cisco and Citrix systems.
Luma Energy | Isabela, Puerto Rico
July 2022 - Apri l 2023
Investigated and resolved customer concerns related to order inquiries and del ivery tracking.
Processed customer exchanges,
refunds and bi l l adjustments to correct product or service problems.
Determined charges for services requested, col lected deposits and payments, or arranged for bi l l ing.
Processed customer transactions according to establ ished pol icies and procedures.
Dr. Carlos Gonzalez high School ,
Aguada,PR
Associate in computer - Pharmacy
Interamericana, Aguadi l la,PR
Bachelor of Science (B.S.) - Natural
Interamericana, Aguadi l la,PR
Certification - Occupational License of
InstituteCanna Works, San Juan,PR
