Jorge E. Claudio-Gonzalez

Professional technician with deep expertise in troubleshooting, maintenance, and systems optimization. Strong focus on team collaboration, consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in diagnosing technical issues, implementing effective solutions, and driving continuous improvement. Known for reliability, technical acumen, and results-driven approach.

Security Technician - RM SecureTech - San Juan, Puerto Rico

(2023-09 - 2025-03)

• Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
• Optimized system performance with routine maintenance of low voltage equipment and components.
• Enhanced security measures by installing and maintaining state-of-the-art surveillance systems.

Low Voltage Technician - Wachter

(2022-04 - 2023-07)

• Optimized system performance with routine maintenance of low voltage equipment and components.
• Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
• Collaborated closely with project managers to ensure timely completion of installations and repairs.

Lead Technician - DFW Security - Fort Worth, Texas

(2020-04 - 2022-01)

• Responsible for the service/installation of various security solutions.
• Lead team and delegate tasks as needed to ensure projects are completed.
• Planned, scheduled, and delegated daily work to team of employees.

Service Technician - Hawk Security Services - Fort Worth, Texas

(2017-03 - 2020-01)

• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Explained diagnostic findings to customers and outlined repair or service options.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Installation Technician - ADT - Dallas, Texas

(2015-02 - 2017-01)

• Managing all on-site installation, repair, maintenance and test tasks.
• Improved customer satisfaction through timely and accurate installation of alarm systems.
• Collaborated with sales team to assess client needs and recommend appropriate security solutions.

Bachelor of Arts - Education - UPRM (2026-05)