Lorena Isabel Perez

Perform, offer and develop all my innate abilities, achieving an excellent result in the work area, in addition; To acquire, through the responsibilities and trust placed in me, an unparalleled experience, with which I will achieve an important step in my personal and professional improvement.

Cashier at Burlington (2024-11 – Present)

• Resolved custumer complaints professionally, leding to improved customer relations and loyalty
• Stoked, tagged and displayed merchandise as required
• Assited customers with returns and resolving transaction issues
• Worked flexible schedule and extra shifs to meet business needs
• Worked in a fast-paced retail environment while maintaining efficiency and attention to detail
• Assisted with inventory tasks, including receiving, sorting, and replenishing merchandise

Costumer service, barista at Hornofino Lo Fitros (2024-02 – 2024-11)

• Greeted customers and took orders in a friendly and efficient manner
• Prepared coffee beverages and other drinks according to recipes and customer preferences
• Operated cash register, processed cash and card payments accurately, and handled refunds or adjustments when needed
• Maintained cleanliness of workstations, including coffee machines, counters, and customer areas
• Restocked supplies such as cups, ingredients, and baked goods as needed
• Worked in a fast-paced environment while multitasking between preparing orders and assisting customers

Internship at PRCCI (2022-06 – 2022-07)

• Secured a paid internship at a local tech company, gaining valuable industry experience
• Created and maintained relationships with industry partners that enabled internship and job opportunities for student
• Supported staff members in their daily task, reducing workload burden and allowing for increased focus on higher-priority assignments
• Gained valuable experience working eithin a specific industry, applying learned concepts directly into relevant work situations
• Sorted and organized files, spreadsheets, and reports
• Gained hands-o experience in various software programs, increasing proficiency and epanding technical skill set

General Psychology in Psychology – Inter Americana University (2025-01)

School Diploma – Colegio San Juan Bautista de la Salle (2019-08 – 2022-05)