Madeline Sanchez

Detail-oriented Healthcare Professional experienced in medical logistics and nursing education. Delivered results in laboratory specimen management and HIPAA compliance while fostering patient-centered environments. Focused on continuous learning and contributing to team success in fast-paced clinical settings.

Medical Delivery Courier - Quest Diagnostics - Orlando, FL

(2025-03 - 2026-03)

• Coordinated secure transport of laboratory specimens, blood samples, and medical records, ensuring timely delivery between healthcare facilities.
• Executed strict chain-of-custody and infection control procedures to preserve specimen integrity during transport.
• Ensured HIPAA compliance while handling sensitive information, safeguarding patient privacy.

Customer Service Representative - Wyndham Palmas Beach & Golf Boutique Resort - Humacao, PR

(2023-12 - 2024-11)

Delivered high-quality customer service in fast-paced environment, managing check-ins, reservations, and payments to enhance overall customer satisfaction.

• Addressed customer concerns promptly, demonstrating strong communication and problem-solving skills to ensure continued satisfaction.
• Protected sensitive data in compliance with privacy policies, fostering customer trust and loyalty.

Fulfillment Specialist - Walgreens - Orlando, FL

(2022-10 - 2023-06)

• Processed customer orders accurately and efficiently for timely fulfillment.
• Managed inventory levels to ensure product availability and minimize shortages.
• Collaborated with team members to streamline order picking and packing procedures.

Mail Carrier - United States Postal Service - Oviedo, FL

(2018-10 - 2023-01)

• Ensured timely and accurate deliveries to improve customer satisfaction.
• Delivered mail and packages along designated routes to maintain service reliability.
• Sorted mail for delivery based on route and customer address to facilitate efficient processing.

Associate Degree - Nursing - Columbia Central University