Nicole Avila

Compassionate and results-driven registered nurse with over seven years of experience in emergency and acute care settings. Recognized for strong leadership, critical thinking, and a commitment to patient-centered care. Highly skilled at managing high-pressure situations, resolving administrative challenges, and optimizing departmental operations. Proficient in regulatory compliance, staff training, and inventory management to support efficient clinical and administrative workflows.

Nurse Advice Line at Telemedik (2026-05 – Present)

• Provide telephonic nursing assessment and triage evidence-base clinical guidelines.
• Evaluated patient symptoms, prioritized care needs and recommended the appropriate level of medical care.
• Delivered patient education on medications, chronic disease management, preventive care and home treatment.
• Document patient interactions accurately while ensuring compliance with HIPAA and organizational policies.
• Demonstrated strong communication, critical thinking and clinical decision-making skills in a fast-paced call center environment.

Registered Nurse Supervisor, Emergency Department at Corporación de Salud Marieña, INC. (2023-02 – 2026-05)

• Supervise nursing staff to ensure high-quality patient care delivery.
• Conduct staff training sessions on best nursing practices and protocols.
• Monitor compliance with health regulations and infection control standards.
• Resolve conflicts among staff to promote a positive work environment.
• Provides leadership during emergency situations, ensuring high standards of patient safety are met.
• Manage the inventory of medical supplies and equipment, implementing cost-saving measures that reduce waste.
• Conduct regular audits of documentation and patient records to ensure accuracy and compliance with hospital policies and legal standards.

Registered Nurse, Emergency Department at Corporación de Salud Marieña, INC. (2019-10 – 2026-05)

• Assessed patient conditions and prioritized care in fast-paced emergency environment.
• Collaborated with interdisciplinary teams to manage trauma cases, stabilize critical patients, and execute life-saving interventions.
• Maintain accurate and thorough patient documentation using the NeoMed electronic record.
• Educated patients and families on treatment plans and preventive care measures.
• Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.

Registered Nurse, Emergency Department at San Carlos Borromeo Hospital (2019-06 – 2019-09)

• Assessed patient conditions and prioritized care in fast-paced emergency environment.
• Collaborated with multidisciplinary teams to coordinate patient care effectively.
• Educated patients and families on treatment plans and preventive care measures.
• Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
• Responded quickly to life-threatening situations utilizing advanced emergency skills.
• Assessed patient needs, prioritized treatment, maintained patient flows, and assisted physicians with non-invasive and invasive procedures.

Registered Nurse, Emergency Department at Professional Health Center (2017-01 – 2019-05)

• Performed triage to prioritize patient care based on the severity of their condition.
• Collaborated with multidisciplinary teams to coordinate patient care effectively.
• Educated patients and families on treatment plans and preventive care measures.
• Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
• Responded quickly to life-threatening situations utilizing advanced emergency skills.
• Assessed patient needs, prioritized treatment, maintained patient flows, and assisted physicians with non-invasive and invasive procedures.
• Implemented infection control policies to ensure the safety of patients and staff.

Bachelor of Science in Nursing – Antillean Adventist University (2016-06)