Sean Smith

Directed family services operations for the Head Start program in a four county region, coordinating family engagement activities, case management, and support services to promote children's school readiness and strengthen family stability and self-sufficiency. Supervised and coached nine Family Services Coordinators by setting clear expectations, monitoring caseloads, and providing ongoing training in family partnership practices, documentation standards, and community resource navigation. Led the development and implementation of Family Partnership Agreements, guiding staff in goal-setting conversations with parents, tracking progress, and adjusting service plans to address changing family needs and barriers.

Built and maintained collaborative relationships with community agencies to coordinate referrals for housing, employment, health, and social services, ensuring families accessed comprehensive and culturally responsive support. Monitored compliance with Head Start Performance Standards and agency policies by reviewing records, reports, and data to ensure accurate documentation, timely follow-up, and continuous improvement in family services outcomes.

Family Services Manager at NEMCSA Head Start (2022-01 – 2026-07)

Directed family services operations for the Head Start program in a four county region, coordinating family engagement activities, case management, and support services to promote children's school readiness and strengthen family stability and self-sufficiency. Supervised and coached nine Family Services Coordinators by setting clear expectations, monitoring caseloads, and providing ongoing training in family partnership practices, documentation standards, and community resource navigation. Led the development and implementation of Family Partnership Agreements, guiding staff in goal-setting conversations with parents, tracking progress, and adjusting service plans to address changing family needs and barriers.

Built and maintained collaborative relationships with community agencies to coordinate referrals for housing, employment, health, and social services, ensuring families accessed comprehensive and culturally responsive support. Monitored compliance with Head Start Performance Standards and agency policies by reviewing records, reports, and data to ensure accurate documentation, timely follow-up, and continuous improvement in family services outcomes.

Family Services Coordinator at NEMCSA Head Start (2019-08 – 2021-12)

• Recruited and enrolled eligible families, ensuring full program enrollment and maintaining an active waitlist across four programs consisting of 16 participants each across Tuscola County
• Conducted needs-based home visits to build relationships, support family goal setting, and provide family support as determined by family needs and team input
• Developed and monitored Family Partnership Plans, connecting families to community resources for housing, mental health, employment, and healthcare
• Facilitated parent engagement through education activities, Policy Council participation, and barrier removal to encourage family involvement
• Maintained accurate and compliant documentation and contributed data for federal, state, and program reporting

Membership Specialist at Girl Scouts Heart of Michigan Council (2013-08 – Present)

Delivered direct services to volunteers which supported the recruitment and retention of girl and adult members in four counties (Bay, Huron, Tuscola, and Saginaw), serving up to 200 adults and 800 girls. Worked directly with volunteers to promote and support the Council's program, financial, and business goals.

Intergenerational Services Manager at Human Development Commission (2007-01 – 2013-05)

Supervised a staff of ten in Adult Day Care facilities across the agency's three-county service area. Developed intergenerational programming for children and seniors involved in Human Development Commission programs. Established and facilitated Before, After, and Summer Enrichment Programs for over 120 children enrolled over four years.

Ensured licensing and staffing requirements were maintained for both the school-age program and the Michigan Great Start Readiness Program operated until 2009. Assisted in agency efforts to develop a volunteer center in the four-county service area.

Community Services Manager at Human Development Commission (1999-06 – 2006-12)

Managed a wide range of social programs including early childhood education, emergency assistance, case management, and senior case coordination, support, and advocacy. Supervised a staff of up to fourteen across a four-county area, including teaching staff at Magic Year's Preschool, a Michigan Great Start Readiness Program.

Assistant Director/Administrative Team Member at Children's Playspace (1997-09 – 1999-05)

Responsible for crisis management, staff development, scheduling, public relations, personnel, and volunteer management in a center serving over 100 infants, toddlers, and preschool students.

Preschool Teacher/Panda Room Team Leader at Children's Playspace (1995-05 – 1999-05)

• Planned and implemented educational programming for 29 children aged two to five, as well as caring for their daily needs
• Facilitated conflict resolution and problem-solving strategies with children and staff
• Provided leadership and management to the teaching team

Bachelor of General Studies – University of Michigan, Ann Arbor, MI (1993-05)