Cloud & Technical Support Engineer

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities.

Where you can make a difference. Where no two days are the same.

YOUR ROLE

• Act as the final line of technical support for complex incidents involving critical applications across a large-scale ecosystem.
• Analyze and resolve cross-functional issues impacting multiple systems, architectures, and technologies.
• Support development and operations teams in migrating and modernizing applications to cloud platforms, including Google Cloud Platform, Microsoft Azure, and OpenShift clusters.
• Contribute to the implementation and optimization of CI/CD pipelines and automation practices.
• Collaborate on strategic technology initiatives that drive innovation and continuous improvement within the organization.
• Monitor and ensure the availability, performance, reliability, and security of the application ecosystem.
• Work closely with multidisciplinary teams, including development, infrastructure, cloud, and security.
• Apply best practices in cloud-native architectures, observability, and operational excellence.

YOUR PROFILE

• Proven experience with at least one major cloud platform (Google Cloud Platform, Microsoft Azure, or OpenShift/private cloud environments).
• Strong knowledge of Linux and Windows operating systems.
• Hands-on experience with Kubernetes, containers, and DevOps practices.
• Experience designing, implementing, or maintaining CI/CD pipelines.
• Familiarity with observability tools such as Prometheus, Grafana, or similar.
• Solid understanding of distributed systems and advanced troubleshooting methodologies.
• Experience working in complex, high-availability, and mission-critical environments.
• Strong problem-solving skills and ability to operate effectively under pressure.
• Excellent collaboration and communication skills in cross-functional teams.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work-life balance.
• Engage in exciting national and international projects.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Training and certifications programs.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries.

We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.