
Abhishek Bhattacharya
Transformation & Digitalization, Project & Program Management, Quality Management : IT & Telecom
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Sobre
Transformation and Program Leadership professional with 25+ years of global experience driving Quality-led operational transformation, enterprise digitisation, and large-scale program execution across Telecom, IT, Defence, and Utilities. Expert in delivering end-to-end transformation programs (strategy to execution) with strong foundations in Project & Program Management, Quality (Six Sigma), and operational excellence. Delivered € 115 M Operational savings through large-scale operational and governance transformation ( procurement, Project re base-lining,supply chain optimisation .
Achieved 40% efficiency improvement & 50% automation via digital and process re engineering. Leading enterprise-grade digital solution on SaaS architecture at Nokia, enabling 10,000+ users and 2,000+ vendors globally. Recognised for integrating quality, process, and technology (AI/automation) to drive predictable execution, cost optimisation, and scale able global delivery models.
Experiência
Product Manager, Digital Platforms & Transformation at Nokia (2022-12 – Present)
- Led design & global roll-out of Nokia Delivery Platform (NDP) replacing 200+ legacy tools
- Operating at scale: 5 markets | 200+ projects | 10,000+ users | 2,000+ vendors
- Enabled end-to-end digital workflow orchestration (BPMN-based)
- Delivered real-time KPI governance & 100% execution visibility with complete program management.
- Driving AI-led automation across supply chain, field ops, and delivery life-cycle
- Implemented 20+ AI use cases (Health & Safety AI validation, predictive scheduling, logistics optimisation)
- Platform showcased at MWC (3 consecutive years)
- Recognised with Multiple Nokia global innovation & Quality awards
Senior Program Manager – Transformation & Automation, Senior Tools & Automation Manager, Sr Portfolio Manager at Nokia (2013 – 2022)
- Delivered ~40% efficiency improvement & 50% manual reduction
- Achieved 25–35% cost savings via global process & tool harmonisation
- Led transformation programs: ALU Integration, Global Delivery Center, Global Operation Re base lining bottom line projects.
- Improved decision-making speed by 40% through KPI governance
- Owned end-to-end life cycle: business case → funding → execution ( Business-IT interface, Project management -> Aglie sprint management→ benefits tracking
Project Manager / Presales Lead – Telecom & IT at Nokia (2008 – 2013)
- Delivered telecom projects across APAC, EMEA & India as Project manager
- Led core network deployments & system integration
- Supported multi-million € bids bridging sales and execution
Director – Technical at GG Telecrest Pvt Ltd (2003 – 2008)
- Delivered 70+ telecom projects globally (VoIP, IMS, Billing, Softswitch)
- Led multi-country deployments across Africa, MiddleEast, India, Sri Lanka, UK
- Ensured compliance, governance, and delivery assurance
Formação
Advanced Strategy Management in Strategy Management – IIM Calcutta (2018)
Masters in Telecom Management – ICFAI (2012)
PG Diploma in Project Management – ICFAI (2011)
B.E. in Electronics & Telecom – NMU (2000)