Dynamics 365 & Power Platform Developer / Technical Consultant at Luza Technology (2025-01 – Present)
Working within a Managed Services environment, providing technical support, development, maintenance, and continuous improvement of enterprise solutions built with Microsoft Dynamics 365, Power Platform, SharePoint, and Azure.
- Develop, configure, and maintain Model-Driven Apps, Canvas Apps, Power Pages, Dataverse, and Power Automate solutions, implementing change requests and business process improvements.
- Design and troubleshoot Power Automate workflows integrating Dataverse, SharePoint, Power Pages, and other enterprise services, including complex content publishing and synchronization processes.
- Develop, support, and enhance Power Pages solutions, including page and content configuration, Dataverse data presentation, SharePoint integration, authentication and external identities, while troubleshooting and correcting site logic and customizations using Liquid, JavaScript, HTML/CSS, and platform configuration.
- Develop and support integration workflows using Azure Logic Apps, while working with Microsoft Entra ID, security groups, service accounts, Dataverse users, and Security Roles for application access and authentication scenarios.
- Perform technical troubleshooting, incident management, root cause analysis, and production support across DEV, TEST/UAT, and PROD environments, using monitoring tools, PowerShell, SQL/SQL4CDS, and application logs.
- Manage deployments and environment configuration, including solutions, connections, permissions, and post-deployment validation, while producing technical documentation and testing evidence.
Dynamics 365 Consultant at Mind Source (2024-08 – 2025-01)
Worked on the development, customization, and integration of enterprise Dynamics 365 and Dataverse solutions within the GALP Loyalty ecosystem.
- Developed complex Dynamics 365/Dataverse solutions using C#, Plugins, Custom APIs, Custom Actions, and JavaScript, implementing business logic for loyalty, campaigns, cashback, transaction processing, and related CRM processes.
- Built advanced Model-Driven App customizations, including form scripting, Business Process Flow logic, validations, dynamic field behaviour, subgrids, forms, views, and process automation.
- Designed and implemented integrations between Dynamics 365 and external systems using Azure Functions, Azure Service Bus, REST APIs, and asynchronous messaging, supporting data synchronization and backend processing.
- Integrated Amazon Web Services (AWS) for external file storage and retrieval, including processing and displaying stored file information within Dynamics 365.
- Developed and maintained Console Applications and Power Automate flows to support automation, backend processing, and system integrations, including centralized integration logging and monitoring for traceability.
- Performed technical debugging, API validation, and integration testing using Plugin Registration Tool, XrmToolBox, Visual Studio, tracing, and Postman, including unit, integration, and end-to-end testing with external teams.
- Worked within an Agile/Scrum delivery model, participating in Dynamics team dailies, cross-team alignment sessions, sprint activities, and client meetings for requirement clarification and solution validation.
- Managed solutions, releases, and validation across DEV, Pre-Qual, Qual, and PROD environments, using GitHub, Jira, and Confluence for source control, Agile delivery, documentation, and testing evidence.
Dynamics 365 Consultant at Findmore Solutions (2023-01 – 2024-07)
Worked on the design, development, and delivery of business solutions across Dynamics 365, Microsoft Power Platform, and Azure, contributing throughout the full solution lifecycle from requirements analysis to deployment and post-implementation support.
- Developed and customized Model-Driven and Canvas Apps using Dataverse, Power Apps, Power Automate, Business Rules, custom controls, web resources, and workflows.
- Implemented custom functionality and integrations using JavaScript, C#, Python, Azure Functions, Azure Logic Apps, REST APIs, SharePoint, and Dataverse.
- Designed Power Automate workflows for approvals, notifications, business process automation, and data synchronization between Dataverse, SharePoint, and external services.
- Developed an AI-driven resume processing solution integrating Azure Machine Learning with Dynamics 365 through Azure Functions, automating PDF processing, structured data extraction, and CV classification.
- Built AI-enabled Power Apps integrating predictive models and Microsoft AI capabilities to provide automated insights and support business decision-making.
- Worked in Agile/Scrum teams, using Azure DevOps for sprint management, Boards, Repos, CI/CD pipelines, version control, testing, and solution delivery.
Dynamics 365 Trainee at Findmore Solutions (2022-04 – 2023-01)
Completed structured training and hands-on project work focused on Microsoft Dynamics 365 and Power Platform, developing a solid foundation in CRM customization, business process automation, and solution delivery.
- Built and customized Model-Driven Apps using Dataverse tables, relationships, forms, views, Business Rules, JavaScript, and workflows.
- Developed practical solutions with Power Apps, Power Automate, and Power BI, applying Dataverse to common business scenarios and process automation.
- Participated in hands-on exercises based on real-world CRM implementation scenarios, translating business requirements into functional platform solutions.
- Worked in an Agile/Scrum environment using Azure DevOps for user stories, task tracking, and collaboration with developers and functional consultants.
- Gained practical exposure to the full Dynamics 365 solution lifecycle, from requirements understanding and configuration to testing and solution validation.
