Alna De Mesquita

Highly knowledgeable and skilled Learning and Development Specialist has excellent interpersonal skills and strong abilities in designing, conducting, and implementing training and educational programs. Has superior technical skills and thorough knowledge of Adult Learning Theory and best training program practices.

Possesses a National Certificate in Occupational Directed Education Training and Development Practices, NQF 5 through Maccauvlei Learning Academy as a Certified Professional in Learning and Performance, and 14 years of Learning and Development experience.

Core Competencies

• Excellent managerial interpersonal and communication skills
• Good technical writing abilities
• Solid experience with PowerPoint, Excel, Outlook, and Word
• Good knowledge of Adult Learning Theory and best practices
• Ability to work interdependently within a team
• Excellent documentation and time management skills
• Accurate Administration
• Facilitation | Moderation
• Quality Assurance

Known for utilising strong communication skills and communicating well with all levels of staff. Dedicated to maintaining an office environment conducive to optimal workflow and success. Highly adaptable professional with a commitment to all aspects of learning and the promotion of growth. Ability to self-manage a busy workload and prioritise own task to achieve objectives. Strong IT skills with the ability and willingness to learn new systems and processes, whilst highlighting protentional improvements to current processes. Proficient in Microsoft Office including Word, Excel, PowerPoint and Outlook, and other systems such as Zoom and MS Teams. Resilient and solutions focused able to utilise knowledge to effectively problem-solve with a practical “hands on” approach. Supportive of team and clients whilst doing all this also being positive and with a preference of keeping thing fun but productive

Training ManagerKhanyisela Collage2020 - 2021

• Manage identification of training needs based on existing processes, changes, behaviour needs and other factors, contributing to the improvement and overall quality of the training offer; 
• Participate in the development of training programs portfolio and curriculum, as well as training content, manuals and other materials, in order to support the development and implementation of learning activities.
• Develop and implement training plans, ensuring on-time, on-budget delivery, as well as a thorough evaluation of all assigned initiatives, guaranteeing internal compliance.
• Learning Management System Implementation provide product and environment support and administration for business intelligence and data integration software
• Conduct an organisational needs analysis , Analyse the current situation, Determine and describe agreed short and long term organisational objectives. Define the gap and make recommendations for bridging the gap. Produce a written report of the results
• Develop an organisational training and development plan, Conduct an analysis to identify and define the skills requirements of the organisation.

  Analyse current skills and develop skills profile of the organisation. Define training and development needs and establish priorities. Develop a training and development plan.

Reporting structure 1 up – 21 down

Learning management System ConsultantYungo Pty Ltd2016 - 2020

• Manage the implementation of training curricula and assignment to learner roles
• Participates in the implementation and upgrades of the system
• Install and upgrade databases, application software and other software related to learning management systems administration
• Monitor and administer learning management systems security to include support for addition and removal of user access, quota administration, audits and security problem resolution
• Participate in the integration (planning, testing, and implementation) of new technologies updates and third-party supporting products
• Continuously analyses and evaluates implementation process and establishes procedures and time table
• Assists in digital content implementation into LMS environment of master and live courses
• Provide project leadership and support from design through implementation
• Manage learner profiles in the LMS database
• Run reports both standard and ad hoc, streamline report functionality, run queries for ad hoc requirements, and propose dashboards as needed
• Project Management Role

Reporting structure 6 up – 36 down

Human resources Development ManagerAndalusite Resources2014 - 2016

• Ensuring compliance with current regulations.
• Monitoring and reporting on all activities, processes, and procedures.
• Developing internal auditing tools and conducting internal audits and reports.
• Determining data-driven solutions and implementing quality improvement plans.
• Performing regular inspections and reviews to ensure employees adhere to quality and safety policies.
• Assisting with the development of company policies, processes, and procedures.
• Providing departments with quality planning and support.
• Conducting or assisting with regulatory and quality training sessions.
• Preparing and maintaining quality management documentation.

Reporting structure 2 up – 3 down

HRD Coordinator People DevelopmentBokoni Platinum Mine2012 - 2014

• Create and execute learning strategies and programs
• Evaluate individual and organizational development needs
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Design and deliver e-learning courses, workshops and other trainings
• Assess the success of development plans and help employees make the most of learning opportunities
• Help managers develop their team members through career pathing
• Track budgets and negotiate contracts

Reporting structure 2 up – 16 down

• National Diploma NQF 5 - Occupational Directed Education Training and Development

2013Facilitator training2013Train the trainer 2014Hazard Identification and Risk Assessment2014Advanced SHE Representative Training2013Fire Fighting Level 12013First Aid Level 22012Occupational Personality Questionnaire Administrator2012Occupational Testing Administrator2015Leadership Development2015Train the Trainer2015Legal Liability2007Auditing the ISO 9001:2000 Standard2007Understanding the ISO 9001:2000 standard2006Microsoft Excel 2003 – Lev 1,Lev2,Lev32006Microsoft Excel 2003 – Power User2006Microsoft Excel 2003 – Excel Data2006Microsoft Excel 2003 – Forecasting and Trend Analysis2006Microsoft Word 2003 – Lev 1,Lev2,Lev32006Microsoft PowerPoint 2003 – Lev 1,Lev2,Lev3