Ana Rocha
Customer service
Talento
Lisbon, LisboaMembro desde 19 de julho de 2023
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Sobre
Ready for the unknown
Experiência
2023 - Randstad - Caixa Geral e Depósitos Project
- Contact customers to inform and recover debt amounts
- Provide telephone support to branches for information on procedures
- Card information, status
- Email handling
2019 - Randstad - TAP Project
- Back office assistant
- Management and treatment of complaints in several languages
- Financial compensation processing
- Email handling
2017 - Randstad - EDP Project
- Customer support
- Scheduling visits for Natural Gas installation
- Email handling
Formação
- 12th Year / Educational Technician at IEFP
