Anita Clappison

Having worked in the leisure industry for 20 years I have developed the full-on attitude needed to work in any industry, I love taking pride in my work and feel presentation is everything having been given many thanks for my work only give me more drive to do more, I love satisfaction from seeing satisfied customers.

Swimming Teacher - Aquatic Centre

(2024-05)

• Teaching Swimming lessons from Adult and babies, preschool, small groups and large groups.
• Teaching Special Needs Autistic children to reach their potential into the Swimming programme

Reception Receptionist/Clerical Administrator - NHS

(2023-04 - 2024-04)

Customer service data entry with Lorenzo patient system and first contact. Working along with security, making sure patients are check when coming back, welcome visitors to hospital login/out and in.

• Schedule of visitors and appointments
• Be in sole charge of the switchboard for patients, nurses, doctors, and general staff.
• Ordering stationary for the office.
• Administration duties to support general staff

Bereavement Care - Personal

(2019-09 - 2023-01)

Having a break to look after my husband who had Parkinson and recently just passed away, moving from South west London to Ipswich.

Swimming Teacher/Creche Assistant - David Lloyds (Ireland and UK)

(2016-04 - 2019-09)

My position as a Swimming teacher was to teach children and adults from all levels, from non-swimmers to advanced, groups lessons and one to one., was able to organize my job worked on my own as a part of a team, giving me the opportunity to enhance my interpersonal skills, building a good relationship with parents, children and members of the staff. Working as a Creche Assistant my role was to look after the welfare of the children while parents were attending lessons.

Swimming Teacher - Swan Leisure Center

(2016-04 - 2019-09)

My role was to teach swimming lessons to all ages including babies, special needs., one to one, schools, group lessons.

• Teaching school's large groups and small groups, from non-swimmers to advanced.
• Teaching Adults and toddlers stimulating their learning process through games and nursery rhymes., following a scheme of work according to the ASA.

Swimming Teacher - Nuffield Health Club

(2015-09 - 2016-09)

Teaching aquatics to all levels, adults and children, babies., one to one, small groups, large groups one to one. Small groups and large groups of children, following scheme of work, to achieve their Badges and certificates in swimming.

Swimming Manager/Swimming Teacher - Fusion Lifestyle UK

(2011-12 - 2015-08)

Supporting the GM in designing and promoting the Swimming School to regenerate revenue, managing a small team of instructors to deliver lessons for the school, dealing with general public and complaints sorting them in a professional manner. Answering complaints regarding the swimming school, dealing with children and parents responding to their overall needs, regarding swimming skills.

• Teaching swimming one-to-one, special needs, schools, adult and baby lessons, private lessons and small and large groups of swimmers at all levels.

Registered Childminder - Self employed

(1997-03 - 2011-11)

Responsible for the welfare of children on my own property according to Ofsted regulations, stimulating their overall development through positive interaction with them through games and activities.

Receptionist/Secretary - Atlas Fire

(1992-01 - 1996-01)

• Provide excellent customer services by promptly answering and direct calls, reducing call waiting time by 20 per cent.
• Greeted the general public, signed them in, and directed them to their destination.
• Performed administrative and clerical tasks.

ASA level 2 - Teaching Swimming

ASA - Teaching Adult and babies

GSCE levels - Spanish, history and literature

NVQ Level 3 - Childcare and education - CACHE