Artrida Cellmer

Further education as General HR Manager (Bachelor level) - IU University Academy

(2023-09)

Team Assistant - doxx GmbH - Heidelberg

(2023-12)

• Data entry in CRM system
• Administrative support for the team
• Preparation of payroll and contracts
• Processing incoming customer inquiries

HR Administrator - Pfenning Logistics - Heddesheim

(2023-05 - 2023-08)

• Creating employee records in ADATA
• Maintaining personnel master data
• Archiving in REXX
• Processing sick notes

HR Administrator - Saatmann GmbH - Worms

(2022-07 - 2023-04)

• Workday data maintenance
• Managing applicant inbox, forwarding suitable candidates to department heads
• Scheduling interviews
• Administrative tasks
• Drafting employment and amendment contracts, as well as reference letters
• Independent setup and maintenance of personnel records
• Monitoring deadlines, probation periods, fixed-term contracts, etc., and initiating necessary actions
• Managing employee time accounts

Citizen Hotline for Ukrainian Refugees - District Office Bergstraße

(2022-03 - 2022-07)

• General consulting (German, English) and first contact for Ukrainian refugees
• Handling inquiries ranging from housing offers to donations and social benefit questions, forwarding to responsible authorities
• Answering questions from the general public

Containment Scout during the COVID-19 pandemic - Health Department, District Office Bergstraße

(2021-12 - 2022-03)

• Email correspondence
• Phone interviews with COVID-19 patients
• Contacting potential contact persons and classifying them
• Other tasks related to contact tracing and management

Customer Service Representative - Bauhaus - Mannheim

(2020-07 - 2021-11)

• Telephone customer support
• Email handling
• Advice on complaints, goodwill, and returns
• SAP usage

German Language Teacher - Language Center "Dituria" - Durrës, Albania

(2017-01 - 2019-12)

• Teaching German language skills
• Lesson planning and preparation
• Post-lesson follow-up
• Organizational tasks
• Translation work

Customer Advisor - Raiffeisen Bank - Durrës, Albania

(2016-02 - 2016-08)

• Independent advisory services for private customers
• Active appointment scheduling for existing clients

Master's - Economics - University of Tirana (2018 - 2020)

Bachelor's - Economics - University of Tirana (2014 - 2018)

Political Science Studies - Political Science - University of Vienna (2010 - 2014)

Abitur - High School "Rilindja" (2006 - 2010)

Secondary School "Jusuf Puka" (2002 - 2006)

Primary School (1998 - 2002) Nierstein, Germany