Binta Djaló

Dedicated, organized, and customer-oriented professional with a background in Management and Information Systems Programming. Practical experience in customer service, hospitality, and technical support. Strong communication, problem-solving, and teamwork skills, with the ability to adapt quickly to new environments.

Seeking a remote opportunity as a Virtual Assistant, Customer Support Representative, Chat Support Agent, or IT Support Assistant, where I can provide excellent service and contribute to the success of the organization

Customer Service Assistant - Ria Park Hotel

• Provided excellent customer service to hotel guests
• Assisted guests with inquiries and resolved issues quickly
• Worked closely with team members to maintain high service standards
• Ensured a professional and welcoming customer experience

Customer Service Assistant - Tico Tico Brewery

• Served customers in a friendly and professional manner
• Managed customer orders and ensured efficient communication
• Supported daily operations while maintaining high-quality service

Customer Support Intern - Worten

• Assisted customers with technical issues and basic troubleshooting
• Supported product exchanges and returns
• Provided excellent customer service by resolving customer concerns
• Worked collaboratively with the technical support team

Vocational Technical Course - Management and Information Systems Programming - Escola ou Universidade